[#VWR-12598] Graphics issue with latest ATI drivers

1. Second Life Viewer - VWR

Graphics issue with latest ATI drivers

Created: 27/Mar/09 04:07 PM Updated: 17/Jun/09 03:03 PM

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Component/s:

Graphics

Affects Version/s:

1.22

Fix Version/s:

None

Issue Links:

Duplicate

This issue duplicates:

VWR-3258 Rendering glitches: triangle glitches, vertex tears, etc. on some ATI cards with VBO on

Relates

This issue Relates to:

VWR-12080 Meta-Issue: Issues with ATI Catalyst 7.12-9.10

Description

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All versions seem affected by this graphics bug with the latest ATI drivers. The whole graphics panorama with go all abstract expressionist and keep getting worse till one is forced to relog to clear it. I am using the latest release candidate, but it seems to also affect the latest regular viewer....the graphics, even on the lowest setting, go all crazy haywire and force a relog to clean up the act.

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Change History

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Harleen Gretzky made changes - 27/Mar/09 04:16 PM

Field	Original Value	New Value
Affects Version/s		1.22 [ 10430 ]
Affects Version/s	1.23 Release Candidate [ 10433 ]

Harleen Gretzky made changes - 27/Mar/09 04:19 PM

Summary	new ATI drivers	Graphics issue with latest ATI drivers
Environment	All versions seem affected by this graphics bug with the latest ATI drivers. The whole graphics panorama with go all abstract expressionist and keep getting worse till one is forced to relog to clear it. I am using the latest release candidate, but it seems to also affect the latest regular viewer.
Description	see above...the graphics, even on the lowest setting, go all crazy haywire and force a relog to clean up the act.	All versions seem affected by this graphics bug with the latest ATI drivers. The whole graphics panorama with go all abstract expressionist and keep getting worse till one is forced to relog to clear it. I am using the latest release candidate, but it seems to also affect the latest regular viewer....the graphics, even on the lowest setting, go all crazy haywire and force a relog to clean up the act.

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Harleen Gretzky added a comment - 27/Mar/09 04:21 PM

Can you supply your environment from Help->About Second Life and possibly a snapshot of what the problem looks like.

Ellla McMahon made changes - 28/Mar/09 10:34 AM

Component/s

Graphics [ 10023 ]

Harleen Gretzky made changes - 30/Mar/09 04:21 PM

Status	Open [ 1 ]	Resolved [ 5 ]
Resolution		Needs More Info [ 4 ]

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Olof Whitfield added a comment - 17/Jun/09 12:28 AM

Description: Latest RC as well as latest regular client (1.23.4) running on Catalyst 9.4, 9.5, 9.6 / ATI Radeon HD 4800 / Windows Vista (64bit) produces 'random rectangles' all over the scene. First impression was that the effect can be reduced by setting graphics profile from "High" (default setup after installation) down to "Middle" and that the effect is caused by transparent prims, but the scene still gets destroyed...

Will provide support data in a couple of hours.

Olof Whitfield made changes - 17/Jun/09 12:28 AM

Resolution	Needs More Info [ 4 ]
Status	Resolved [ 5 ]	Reopened [ 4 ]

Ellla McMahon made changes - 17/Jun/09 03:36 AM

Link

This issue Relates to VWR-12080 [ VWR-12080 ]

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Ellla McMahon added a comment - 17/Jun/09 03:44 AM

Batshelm, please see Turning off WindLight rendering.

2. If you still see glitches, try to disable 'Vertex Buffer Objects' (VBO)

An extra step that can help (in some cases) is to turn off VBO. This is done in the Hardware Options of your Graphics preferences, because this is a setting on your graphics card.

Here's how

1. Run Second Life from your desktop. You don't have to log in.
2. Open Edit menu > Preferences...
3. Click on the Graphics tab.
4. Click on the button for Hardware Options. Now, look for the fourth option, Enable VBO: Set this to be UNchecked. This means it is turned off.

Please see the main issue VWR-3258 and add your comments and vote.

For a further response tailored to your individual situation please Submit a Ticket with Support see JIRA Home page

Thank you : )

Ellla McMahon made changes - 17/Jun/09 03:46 AM

Link

This issue duplicates VWR-3258 [ VWR-3258 ]

Ellla McMahon made changes - 17/Jun/09 03:46 AM

Status	Reopened [ 4 ]	Resolved [ 5 ]
Resolution		Duplicate [ 3 ]

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Olof Whitfield added a comment - 17/Jun/09 03:03 PM

VBO switched off --> significant improvement in my case. Thanks.