[#VWR-12550] Unable to click on objects in world, ends up clicking things behind object (floor, wall, other object, etc.)

1. Second Life Viewer - VWR

Unable to click on objects in world, ends up clicking things behind object (floor, wall, other object, etc.)

Created: 20/Mar/09 09:21 AM Updated: 24/Mar/09 04:05 AM

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Component/s:

Graphics, Performance

Affects Version/s:

1.22

Fix Version/s:

None

Environment:

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I am using the Dale's viewer (my system is a bit older and graphics card is older as well)
AMD Sempron 3200 processor and ATI Radeon Xpress 200 graphics card

Issue Links:

Relates

This issue Relates to:

VWR-3099 Meta-issue: Unsupported Graphics Adapters

VWR-11343 Meta-Issue: 1.22 Picking problems

Description

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Everything seems to run fine, but I can't click on objects or poseballs most of the time. Some objects I can, but it takes a few tries, but poseballs seem to be impossible. When I try to click on the objectit ends up highlighting something behind it like the floor or wall, or another object. I have the right settings selected (select only my objects, etc.) and nothing seems to help. Anyone have an idea that can fix this?

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Harleen Gretzky added a comment - 20/Mar/09 01:08 PM

Does this happen if you use the standard SL viewer?

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Kinslayer Nightfire added a comment - 23/Mar/09 09:03 AM

yes, I uninstalled and re-installed, updated my graphics card and other windows updates. I then downloaded the most recent SL viewer and the problem still exists. Do you think this is just a case of my graphics card not being able to handle SL, or the puter in general?

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Ellla McMahon added a comment - 23/Mar/09 11:17 AM - edited

Kinslayer, please see this article in Knowledge Base Detailed info about Second Life-compatible systems and the link to System Requirements

Also please run this test Can your computer run Second Life?

Please see Release Notes/Second Life Release Candidate/1.22

Picking refers to identifying the object that is under your cursor. For example, when you alt-zoom, left-click, right-click, etc, a "pick" is performed to calculate what object you clicked on. For alt-zooming, it also determines where in 3D space you clicked. In version 1.22, the method for picking was refactored to use a raycasting method, which has enormous performance advantages.

However, the picking of avatars who are wearing non-prim clothes or no clothes is no longer pixel perfect (this is a known limitation). In some circumstances, this will cause unacceptable usability issues while we tune the behavior during the 1.22 Release Candidate cycle. Please read Known Issue ~~VWR-10342~~ for more information and feedback.

For further account-specific help please Submit a Ticket with Support see JIRA issue posting guidelines

Thank you : )

Moved to pJIRA Viewer Project