• All submissions to this site are governed by Second Life Project Contribution Agreement. By submitting patches and other information using this site, you acknowledge that you have read, understood, and agreed to those terms.
Issue Details (XML | Word | Printable)

Key: VWR-12473
Type: Bug Bug
Status: Resolved Resolved
Resolution: Needs More Info
Priority: Normal Normal
Assignee: Unassigned
Reporter: Pastiche Quandry
Votes: 0
Watchers: 0
Operations

If you were logged in you would be able to see more operations.
1. Second Life Viewer - VWR

Crash immediately at startup before login screen loads.

Created: 17/Mar/09 02:54 AM   Updated: 17/Mar/09 03:05 PM
Return to search
Component/s: Crashes
Affects Version/s: 1.22
Fix Version/s: None

Issue Links:
Relates
 


 Description  « Hide
Specs:

Viewer Version Number: 1.22.11.113941
CPU: AMD Turion X2 Dual-Core Mobile RM-70 2.00 GHz
Memory: 2814 MB/3.00 GB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001) 32 bit
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon 3100 Graphics
Audio Driver Version: FMOD version 3.740000

1. I launch the program.
2. The window loads, but is filled in completely with black.
3. Second Life is "Not Responding."
4. There is no crash window, and it prompts me with the Windows Vista dialogue box asking me if I would like to close the program now, or wait until it responds.
Waiting accomplishes nothing.

I have uninstalled and cleared the registry several times with no change.
Second Life was working perfectly for at least two months before this issue suddenly cropped up; it has not worked since.

If there is anything I can provide that would help this issue get solved, please ask.
I would very much enjoy being able to actually play again.



 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
BlckCobra Shikami added a comment - 17/Mar/09 03:47 AM
Maybe related to http://jira.secondlife.com/browse/VWR-12080
Please check which ATI driver version you have and eventually downgrade: (Older drivers of 12/2008 (8-12_vista32_dd_72275) work)

Ellla McMahon added a comment - 17/Mar/09 01:28 PM
Pastiche, if you are using Catalyst 9.2 please go to the Catalyst and uncheck AI [see issue VWR-12139]

Please comment if this resolves your issue.

For technical, time-sensitive and/or Region/Account specific issues please Submit a Ticket with Support as per JIRA Home page They will be able to give you individual help and advice.

Thank you : )


Pastiche Quandry added a comment - 17/Mar/09 03:05 PM
My driver version is 8.479.0.0 dated at 4/22/2008.
There is no update for this driver, nor can I roll it back without causing a number of other errors.
Again, it was working perfectly for a long time, and simply seemed to have stopped working in a day.

Thank you for any and all attempts to help.
I am testing the Second Life Release Candidate 1.22 viewer, and so far (about six minutes in) it seems to be functioning, but the official release still does not.