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VWR-3568 Meta-Issue: Crashes and bugs on startup / login
This issue is related to by:
VWR-12350 I installed the new update, it deleted my old Second Life and most of the files wouldn't write. Now when I download SL to my computer, the program won't run
1. Since the last update (1.22.11 (113941)), I can not log into Second life.
2. I have tried logging in and after a few seconds it reports: Unable to connect to Second Life. Despite to our best efforts something unexpected has gone whrong.
3. My graphics card is not supported by Second life, but it was working appropriately with the previous version 1.21.6.99587.
Is there any way that I could use the previous version 1.21.6.99587.
Description
1. Since the last update (1.22.11 (113941)), I can not log into Second life.
2. I have tried logging in and after a few seconds it reports: Unable to connect to Second Life. Despite to our best efforts something unexpected has gone whrong.
3. My graphics card is not supported by Second life, but it was working appropriately with the previous version 1.21.6.99587.
Is there any way that I could use the previous version 1.21.6.99587.
Cruella, the error message usually indicates a connection issue. This can be checked wth a TraceRoute, see this article in Knowledge Base How do I check for packet loss (network lag)?
Please check to see if the Second Life 1.22.11 (113976) Mar 6 2009 16:05:03 (Second Life Release Candidate) will allow you to login. The Release candidate can be downloaded here from Test Viewers Release Candidate Test Viewers
If this is still an issue please completely uninstall ALL versions of the Second Life Viewer and reboot your computer.
Then download a new copy of the 1.22 Viewer. How do I fully uninstall and reinstall Second Life?
This will allow you to reauthorise Second Life with any internet security programmes you have.
For account-specific help please Submit a Ticket with Support
Ticket Types I can't login inworld with my account: Please give as much specific information as you can, including the text from any error messages.
Old versions of the Viewer are available here Old versions
Ellla McMahon added a comment - 11/Mar/09 06:35 PM - edited Cruella, the error message usually indicates a connection issue. This can be checked wth a TraceRoute, see this article in Knowledge Base How do I check for packet loss (network lag)?
Please check to see if the Second Life 1.22.11 (113976) Mar 6 2009 16:05:03 (Second Life Release Candidate) will allow you to login. The Release candidate can be downloaded here from Test Viewers Release Candidate Test Viewers
If this is still an issue please completely uninstall ALL versions of the Second Life Viewer and reboot your computer.
Then download a new copy of the 1.22 Viewer. How do I fully uninstall and reinstall Second Life?
This will allow you to reauthorise Second Life with any internet security programmes you have.
For account-specific help please Submit a Ticket with Support
Ticket TypesI can't login inworld with my account: Please give as much specific information as you can, including the text from any error messages.
Old versions of the Viewer are available here Old versions
Thank you : )
Bug
Resolved
Critical
Issues with ver. 1.22.11 (113941)
Please check to see if the Second Life 1.22.11 (113976) Mar 6 2009 16:05:03 (Second Life Release Candidate) will allow you to login. The Release candidate can be downloaded here from Test Viewers Release Candidate Test Viewers
If this is still an issue please completely uninstall ALL versions of the Second Life Viewer and reboot your computer.
Then download a new copy of the 1.22 Viewer. How do I fully uninstall and reinstall Second Life?
This will allow you to reauthorise Second Life with any internet security programmes you have.
For account-specific help please Submit a Ticket with Support
Old versions of the Viewer are available here Old versions
Thank you : )