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Issue Details (XML | Word | Printable)

Key: VWR-12294
Type: Bug Bug
Status: Resolved Resolved
Resolution: Contact Support
Priority: Major Major
Assignee: Unassigned
Reporter: Ocinsimo Itoku
Votes: 0
Watchers: 0
Operations

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1. Second Life Viewer - VWR

Crashing on Second Life client start-up (no window/buttons)

Created: 05/Mar/09 07:03 PM   Updated: 07/Mar/09 07:47 PM
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Component/s: Crashes
Affects Version/s: 1.21
Fix Version/s: None

File Attachments: 1. Text File DxDiag(64).txt (30 kB)
2. Text File route.txt (1 kB)
3. File Second Life Crash WMI Error.evtx (68 kB)
4. Text File Second Life Crash WMI Error.txt (0.4 kB)
5. Text File SecondLife.log (19 kB)
6. Text File SecondLifeCrashReport.log (150 kB)
Image Attachments:

1. Allotted ports.jpg
(123 kB)
2. Crash logs not sent.jpg
(220 kB)
3. Laptop diagnosis..jpg
(250 kB)

4. Network Adaptor self-test results.jpg
(216 kB)
5. Oh.. my... Internet burn.jpg
(287 kB)
Issue Links:
Relates
 


 Description  « Hide
Ever since I updated my computer from Windows XP to Windows Vista Ultimate, I haven't been able to log in to Second Life or send crash reports... A few nights ago, I had managed to log into Second Life flawlessly on this new computer, but it didn't launch the next day. When I wanted to see what was different, I had apparently resubmitted my ticket far too many times (none of the provided solutions have done anything thus far). I'm still stuck here, and my only hint is that a slew of driver-updaters say that my Realtek Network Adapter is out of date (I use LAN for the new system, no wireless).

I'm attaching the most recent DxDiag and what logs I can find that would pertain to Second Life.

 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Ellla McMahon made changes - 05/Mar/09 08:34 PM
Field Original Value New Value
Component/s Crashes [ 10035 ]
Ellla McMahon made changes - 05/Mar/09 08:50 PM
Status Open [ 1 ] Resolved [ 5 ]
Resolution Contact Support [ 7 ]
Ellla McMahon made changes - 05/Mar/09 08:51 PM
Link This issue Relates to VWR-12139 [ VWR-12139 ]
Ellla McMahon made changes - 05/Mar/09 08:51 PM
Link This issue Relates to VWR-12000 [ VWR-12000 ]
Ocinsimo Itoku made changes - 06/Mar/09 06:15 PM
Resolution Contact Support [ 7 ]
Status Resolved [ 5 ] Reopened [ 4 ]
Ellla McMahon made changes - 06/Mar/09 06:21 PM
Link This issue Relates to VWR-12080 [ VWR-12080 ]
Ocinsimo Itoku made changes - 06/Mar/09 06:27 PM
Attachment Allotted ports.jpg [ 22488 ]
Ocinsimo Itoku made changes - 06/Mar/09 06:28 PM
Attachment Checked the Network Adaptor (a bit).jpg [ 22489 ]
Ocinsimo Itoku made changes - 06/Mar/09 06:29 PM
Attachment Crash logs not sent.jpg [ 22490 ]
Ocinsimo Itoku made changes - 06/Mar/09 06:30 PM
Comment [ Attaching results ]
Ocinsimo Itoku made changes - 06/Mar/09 06:31 PM
Comment [ Log error. This looks too familiar ]
Ocinsimo Itoku made changes - 06/Mar/09 06:31 PM
Attachment Checked the Network Adaptor (a bit).jpg [ 22489 ]
Ocinsimo Itoku made changes - 06/Mar/09 06:32 PM
Attachment Network Adaptor self-test results.jpg [ 22491 ]
Ellla McMahon made changes - 06/Mar/09 06:34 PM
Status Reopened [ 4 ] Resolved [ 5 ]
Resolution Contact Support [ 7 ]
Ellla McMahon made changes - 06/Mar/09 06:46 PM
Link This issue Relates to VWR-3568 [ VWR-3568 ]
Ocinsimo Itoku made changes - 06/Mar/09 06:51 PM
Attachment Oh.. my... Internet burn.jpg [ 22492 ]
Ocinsimo Itoku made changes - 07/Mar/09 07:42 AM
Attachment Laptop diagnosis..jpg [ 22498 ]
Ocinsimo Itoku made changes - 07/Mar/09 08:14 AM
Attachment route.txt [ 22499 ]
Ocinsimo Itoku made changes - 07/Mar/09 07:45 PM
Attachment Second Life Crash WMI Error.evtx [ 22506 ]
Attachment Second Life Crash WMI Error.txt [ 22507 ]

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