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Issue Details (XML | Word | Printable)

Key: VWR-12163
Type: Bug Bug
Status: Closed Closed
Resolution: Duplicate
Priority: Critical Critical
Assignee: Unassigned
Reporter: Logoman Rexen
Votes: 0
Watchers: 1
Operations

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1. Second Life Viewer - VWR

Crache à la entrée de Second Life / Crash on entry to Second Life

Created: 23/Feb/09 12:36 AM   Updated: 23/Feb/09 11:19 AM
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Component/s: Crashes
Affects Version/s: 1.21, 1.22 Release Candidate
Fix Version/s: None

File Attachments: 1. Text File SecondLifeCrashReport.log (298 kB)

Environment: Je ne suis pas capable vous donner les vrai versions des Second Life (Normal) et Second Life (Béta) / I am not able to give you true the versions of Second Life (Normal) and Second Life (Béta)
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Ceci est traduit par le logiciel Systran Premium Professionnel version 6 / This is translated by the software SYSTRAN Premium Professional version 6

Français

Le crache est le suivant :

2009-02-21T22:42:36Z INFO: LLStartUp::setStartupState: Startup state changing from STATE_LOGIN_AUTH_INIT to STATE_LOGIN_AUTHENTICATE
2009-02-21T22:42:36Z INFO: LLUserAuth::authenticate: Authenticating: Logoman Rexen,
2009-02-21T22:42:36Z INFO: LLUserAuth::authenticate: Options: inventory-root, inventory-skeleton, inventory-lib-root, inventory-lib-owner, inventory-skel-lib, initial-outfit, gestures, event_categories, event_notifications, classified_categories, buddy-list, ui-config, tutorial_setting, login-flags, global-textures, END
2009-02-21T22:42:36Z INFO: LLUserAuth::authenticate: LLUserAuth::authenticate: uri=https://login.agni.lindenlab.com/cgi-bin/login.cgi
2009-02-21T22:42:36Z INFO: LLStartUp::setStartupState: Startup state changing from STATE_LOGIN_AUTHENTICATE to STATE_LOGIN_NO_DATA_YET
2009-02-21T22:42:38Z INFO: viewer_windows_exception_handler: Entering Windows Exception Handler...
2009-02-21T22:42:40Z INFO: LLAppViewer::handleViewerCrash: Handle viewer crash entry.
2009-02-21T22:42:40Z INFO: LLAppViewer::handleViewerCrash: Creating crash marker file C:\Users\Administrateur\AppData\Roaming\SecondLife\logs\SecondLife.error_marker
2009-02-21T22:42:40Z INFO: LLAppViewer::handleViewerCrash: Created crash marker file C:\Users\Administrateur\AppData\Roaming\SecondLife\logs\SecondLife.error_marker
2009-02-21T22:42:40Z INFO: LLAppViewer::handleViewerCrash: Handle viewer crash generating stats log.
2009-02-21T22:42:40Z INFO: LLAppViewer::writeDebugInfo: Opening debug file C:\Users\Administrateur\AppData\Roaming\SecondLife\logs\debug_info.log

Puis c'est la deuxième fois que j'ai ce problème.

Le problème sait quand je part pour ouvrir Second Life, il plate dans les une à trois seconde du départ de Second Life puis je ne suis même pas capable d'aller dans les préférence pour aller enlever le voice alors je ne sais pas vraiment quand faire alors s'il vous plait aider moi à entrer dans Second life merci d'avance.

Puis je ne suis pas assez rapide sur le boutton pour prendre un image du bug alors vraiment désolé.

Puis j'ai une assez grosse machine la voici :

  • Tour : X-Blade Orange
  • Processeur : Intel Core 2 Duo (E8500) 3.16 Ghz, FSB 1.333 Ghz, Mémoire cache de 6 Mo et à la technologie du 45 Nanomème (Booster à 3.8 Ghz)
  • Carte mère : ASUS P5K-E WIFI/AP
  • Mémoire vivre (RAM) : OCZ Performance DDR2 800 Mhz, (2 fois 1024 Mo Dual Channel)
  • Disque dur : WD 500 Gig SATA II
  • Carte de son : Créative SoundBlaster X-FI Titamnium PCI-Express x1
  • Carte Graphique : HIS Radeon HD 4850 IceQ 4, 1 Gig GDDR3
  • Carte TV Tuner : AverMédia Combo PCI-Expres x1 (kit MCE Windows XP MCE ou Windows Vista Home Premium et Ultimate)
  • Power Supply : HUS 750 Watts ATI CrossFire et SLI
  • Lecteur CD/DVD : DVD Multi-Graveur de 22x SATA
  • Clavier : Logitech Wave Keyboard USB
  • Souris: Logitech G5 Laser USB
  • Haut-Parleur : Logitech Z-5500 Dolby Digital Pro-Logic II.x, THX, DTS 24 bits/96 Khz
  • Moniteur : LG (L226WTQ-SF) 22'' avec un constrast de 5000:1 et un temps de répnce de 2 ms
  • Le système d'exploitation : Windows Vista Édition Intégrale SP1 en Français

English

Spits is the following:

2009-02-21T22:42:36Z INFO: LLStartUp::setStartupState: Startup state changing from STATE_LOGIN_AUTH_INIT to STATE_LOGIN_AUTHENTICATE
2009-02-21T22:42:36Z INFO: LLUserAuth::authenticate: Authenticating: Logoman Rexen,
2009-02-21T22:42:36Z INFO: LLUserAuth::authenticate: Options: inventory-root, inventory-skeleton, inventory-lib-root, inventory-lib-owner, inventory-skel-lib, initial-outfit, gestures, event_categories, event_notifications, classified_categories, buddy-list, ui-config, tutorial_setting, login-flags, global-textures, END
2009-02-21T22:42:36Z INFO: LLUserAuth::authenticate: LLUserAuth::authenticate: uri=https://login.agni.lindenlab.com/cgi-bin/login.cgi
2009-02-21T22:42:36Z INFO: LLStartUp::setStartupState: Startup state changing from STATE_LOGIN_AUTHENTICATE to STATE_LOGIN_NO_DATA_YET
2009-02-21T22:42:38Z INFO: viewer_windows_exception_handler: Entering Windows Exception Handler...
2009-02-21T22:42:40Z INFO: LLAppViewer::handleViewerCrash: Handle viewer crash entry.
2009-02-21T22:42:40Z INFO: LLAppViewer::handleViewerCrash: Creating crash marker file C:\Users\Administrateur\AppData\Roaming\SecondLife\logs\SecondLife.error_marker
2009-02-21T22:42:40Z INFO: LLAppViewer::handleViewerCrash: Created crash marker file C:\Users\Administrateur\AppData\Roaming\SecondLife\logs\SecondLife.error_marker
2009-02-21T22:42:40Z INFO: LLAppViewer::handleViewerCrash: Handle viewer crash generating stats log.
2009-02-21T22:42:40Z INFO: LLAppViewer::writeDebugInfo: Opening debug file C:\Users\Administrateur\AppData\Roaming\SecondLife\logs\debug_info.log

This is the second time I am having this issue.

The problem is when I start Second Life, it crashes after 2 or 3 seconds, and I don't even have time to go to My Prefereces to deactivate Voice. I really do not know what to do, please help me get into Second Life, thanks!

I am not quick enough to take a screenshot of the bug, sorry.

Then I have a rather large machine here:

  • Turn: Orange X-Blade
  • Processor: Intel Core 2 Duo (E8500) 3.16 Ghz, FSB 1.333 Ghz, memory hiding place L2 = 6 Mo and with the technology of the 45 Nanomème (Booster rocket with 3.8 Ghz)
  • Mother chart: ASUS P5K-E WIFI/AP
  • Memory food (RAM): OCZ Performance DDR2 800 MHz, (2x 1024 Dual Mo Dual Chanel)
  • Hard drive: WD 500 Gig SATA II
  • Sound card: Creative SoundBlaster X-FI Titanium PCI-Express train x1
  • Graphics card: HIS Radeon HD 4850 IceQ 4,1 Gig GDDR3
  • TV Tuner card: AverMédia Combo PCI-Purposely x1 (kit MCE Windows XP MCE or Windows Vista Premium Home and Ultimate)
  • Power Supply: HUS 750 Watts ATI CrossFire and SLI
  • Reader CD/DVD: DVD Multi-Engraver of 22x SATA
  • Keyboard: Logitech Wave Keyboard USB
  • Mouse: Logitech G5 Laser USB
  • Speaker: Logitech Z-5500 Dolby Digital Pro-Logic II.x, THX, DTS 24 bits/96 Khz
  • Monitor: LG (L226WTQ-SF) 22 '' with a constrast of 5000:1 and a time of 2 ms répnce
  • The operating system: Windows Vista Integral Edition French SP1


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Ellla McMahon added a comment - 23/Feb/09 10:44 AM
Logoman, thank you for reporting this. Please see the main issue VWR-12000

Before you log in, please copy your full computer environment from Help > About Second Life, including the Viewer you are using and paste it in a comment on VWR-12000. Please also add your vote.

Please see the comment by gunter Seerose added a comment - 14/Feb/09 04:22 PM

i found the fix: catalyst AI has to be set on normal. I had it set on advanced and it crashed.
this is on the linux system. i will test on win when i have some time.

edit: same solution with windows.

catalyst AI to NORMAL.

Reverting your Graphics driver to the previous Catalyst 8.12 should enable you to log into Second Life.

For account-specific help please post a Ticket with Support see JIRA issue posting guidelines

Thank you : )