[#VWR-12080] Meta-Issue: Issues with ATI Catalyst 7.12-9.10

1. Second Life Viewer - VWR

Meta-Issue: Issues with ATI Catalyst 7.12-9.10

Created: 16/Feb/09 07:36 AM Updated: Wednesday 11:50 AM

Component/s:

Crashes, Graphics, Performance, User Interface

Affects Version/s:

1.20, 1.21, 1.22 Release Candidate, 1.22, 1.23 Release Candidate, 1.23

Fix Version/s:

None

Issue Links:

Duplicate

This issue is original of duplicate:

~~VWR-2715~~ Viewer crashes on a Sapphire Radon HD2400 card

Relates

This issue Relates to:

MISC-398 Meta-Issue: Meta-Issue Organization

This issue is related to by:

VWR-13282 Major framerate drop with Version 1.23

VWR-13882 Change in in Release Candidate has cut FPS to 25-50% of previous releases and alternate viewers on some cards

VWR-3947 Ugly font rendering in menu bar after upgrading to ATI drivers 7.12

VWR-9373 Freezing and Crashing when switching from Antialiasing and/or Anisotropic Filtering.

VWR-11053 Little or no support for radeon HD 3850 AGP

VWR-12540 RenderDeferred / obsolete OpenGL libs in RC / FPS drops down to 2fps

VWR-12870 Loggong out of linux viewr version 1.22.11.113941 hangs computer

VWR-15732 Sky blips when looking up

VWR-12441 fine lines appear in textures with ATI x1300 Graphics card

VWR-14165 Bottoms of letters of text are clipped off in 1.23

VWR-14326 Official 1.23 Viewer with ATI Catalyst 9.6 Drivers Vista 32 & 64 Antialiasing Settings Don't Respond

VWR-14673 Frame rate dropping below 4fps on ATI Mobility Radeon 3650 when moving around a non-empty location

VWR-15821 All 1.23 Viewers (1.23.4/1.23.5) Have SEVERE graphics lag with ATI Video. You lose anywhere between 4 and 15 FPS. On a laptop this cripples your ability to play SL

VWR-8014 New ATI Hotfix Drivers for 4850 and 4870 cards crashing Client

VWR-11874 Second Life Viewer 1.18 - 1.23.4 still slow and glitchy with ati catalyst drivers 7.12 - now 9.6 10-15 max fps (terrible) "STILL NO FIX YET" ;X

VWR-3258 Rendering glitches: triangle glitches, vertex tears, etc. on some ATI cards with VBO on

VWR-2565 Lag and very low framerates on an otherwise healthy system

VWR-4335 OpenGL 2.1 from ATI Catalyst 7.12 to 9.6 slows to unusable in moments (apparently from texture data?). Graphics performance (low FPS) very bad in general.

VWR-5559 Viewer crashes with ATI Radeon HD 3650 GPU

VWR-12906 (Nvidia) Certain actions such as changing outfits makes entire body, arms, hands of avatar disappear, makes face rezzing screwy

VWR-8841 Memory usage goes to 2 gig, graphics frame rate tanks, crash dump taken, viewer not responding

VWR-7760 enabling anti aliasing breaks camera controls

VWR-13337 (ATI) avatar appears semi transparent in latest (1.23.4) viewer

VWR-12000 Crash on load ATI Catalyst 9.1 Radeon HD 4800 Series

VWR-1402 Avatar eye's turn Black

VWR-12139 Crash on login with ATI Catayst 9.2 9.3 9.4

~~VWR-12056~~ Crash to desktop with RC Version Number: 1.21.6.99587. ATI catalyst 9.1

~~VWR-11899~~ bad lag

~~VWR-12187~~ When opening Second Life it Crashes

~~VWR-12146~~ Very similar to VWR-10523. Viewer hangs after Detecting Hardware

~~VWR-8717~~ Crashes on 2000, 3000, and 4000 series ATI cards when using ATI Catalyst 8.8

~~VWR-12461~~ 100% reproducable crash on Linux with Radeon 4670 (fglrx driver)

~~VWR-12663~~ Crash, then impossible to kill process, Starting new instance of SL locks up machine completely.

~~MISC-2607~~ it keeps crashing right after I log in

~~VWR-12949~~ The viewer crashes on open, or crashes on login attempt.

~~VWR-13559~~ Radeon HD 2600 XT AGP 512 MB - CRASHES

~~MISC-2829~~ After a few seconds/minutes SL avatar freezes, still turn in circle and chat until SL itself disconnects/crashes.

~~VWR-14097~~ Chat bar and all menues turn black

~~SVC-4417~~ Missing inventory textures not loading incredible lag

~~VWR-14415~~ After connection(which is slow ) dark view screen appears, no other visual or sound

~~VWR-14761~~ Crashes while logging in

~~VWR-15996~~ Unable to start SL after installing latest ATI Catalyst 9.10 drivers

~~VWR-103~~ Second Life client running on Vista RTM with current ATI graphics drivers crashes on launch

~~VWR-11887~~ Radeon HD 4670 graphics card does not work with the SL client (the graphics card will not even be used (0% activity reported by it while Second Life is open)).

~~VWR-11953~~ Client crashes above 1.2GB

~~VWR-12147~~ SL crashes on Vista with latest ATI drivers

~~VWR-9279~~ Sudden unusual crash upon selecting sculpties. Did not hang. Instant crash.

~~VWR-12294~~ Crashing on Second Life client start-up (no window/buttons)

~~VWR-12360~~ All Black Avi even after cache dump and rebake 1.22.11

~~VWR-12798~~ Using a computer with an ATI 4870 GPU and often run more than one copy of SL and one of the windows the graphics break down leading to a restart

~~VWR-12820~~ Catalyst 9.4 crashing on editing

~~SVC-4212~~ Connection ping times over 1100 - 1200 msec

~~VWR-6654~~ VBO actually reduces performance on some video cards

~~VWR-13500~~ Crash when taking snapshots to disc. Badly Distorted Snapshots, some are completely black.

~~VWR-13857~~ Full system freezes on Crash in Graphical intensive areas.

~~VWR-12007~~ Texture quality problem

~~VWR-12016~~ current viewer 1.21 fails to have full rez , shows fuzzy avaitars and distorts prims when using nvidia 8500gt and ATI HD 3650 graphics cards

~~VWR-4572~~ Font in SL viewer is wonky

~~VWR-12439~~ ATI HD 2600 XT Graphic Corruption on Appearance

~~VWR-12473~~ Crash immediately at startup before login screen loads.

~~VWR-12513~~ Crashing At Login when using Latest ATI Drivers (9.2)

~~VWR-12536~~ Depth snapshot capture broken in latest 1.22.11 RC

~~VWR-12855~~ Attachments Graphical Corruption on ATI Radeon HD 4850 when VBO turned on.

~~VWR-13826~~ My avatar looks semi transparent

~~VWR-12598~~ Graphics issue with latest ATI drivers

~~VWR-14229~~ Wonk Fonts same as before on 1.23 only and sick of closed unresolved on this issue

~~MISC-3018~~ radeon 4870

~~VWR-12991~~ Some furniture and house parts are have a colorful look to them (not intentionally)

~~VWR-14923~~ Yet more ATI issues, random crashing

~~VWR-5568~~ Second LIfe Crashes using Latest ATI Catalyst Drivers 8.3 (adding to List of ATI Drivers That Dont Work For Me WIth SL from Version 7.12 Upwards)

~~VWR-12163~~ Crache à la entrée de Second Life / Crash on entry to Second Life

~~VWR-11970~~ Misformed login 'splash' screen on login

VWR-12391 low FPS, high ping sim, unusual packets in and out, packet loss

VWR-13972 Atmospheric shader issues (ATI cards)

VWR-13490 Font readability in 1.23

Last Triaged:	11/May/09 11:09 AM
Linden Lab Issue ID:	DEV-32098

All

Comments

Change History

Sort Order:

[ Permlink | « Hide ]

Ellla McMahon added a comment - 16/Feb/09 08:03 AM - edited

EDIT: ATI have released Catalyst 9.7 (7/22/2009). Please test the new drivers and add a comment on the appropriate link.

For reporters using the ATI Catalyst 9.1 OpenGL version 2.1.8395 and 9.2 with Crashes / Graphics / Performance issues please

Please try the latest RC Viewer which can be downloaded from here Release Candidate Test Viewers

Please look at the links above and add, on the appropriate issue, your comments, vote and

your full computer environment, Help > About Second Life, including the Viewer you are using and the Region(s) where you have this issue.

before you restart Second Life, please attach your latest SecondLife log and CrashReport.
This Knowledge Base article will tell you Where do I find my Second Life diagnostic logs?

comment on any Error Message you receive

add a screenshot, if applicable

Also, please continue to send in your Crash Reports to LL Edit > Preferences > General > Crash Reports > Always Send

Thank you : )

For account-specific help please post a Ticket with Support see JIRA issue posting guidelines

[ Permlink | « Hide ]

Ellla McMahon added a comment - 21/Feb/09 11:22 AM

Editted title to include Catalyst 9.2

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Ellla McMahon added a comment - 19/Mar/09 12:10 PM

FROM VWR-12139

Zen Linden added a comment - 19/Mar/09 11:27 AM
Running a 4850 on Windows Vista. Definitely crashes when I turn on Advanced Catalyst AI, but no problem on Standard. Work around for now is don't turn on advanced, and we'll see if 1.23 clears up this issue.

Zen Linden added a comment - 19/Mar/09 11:41 AM
I've notified ATI of the issue and it looks like 1.23 (unreleased) in it's current form may not fix it just yet. I've sent ATI the offending open gl call that crashes, and we'll see what they come back with. Till then, make sure Catalyst AI is set to Standard.

[ Permlink | « Hide ]

Ellla McMahon added a comment - 20/Mar/09 10:41 AM - edited

FROM VWR-12139

Zen Linden added a comment - 20/Mar/09 10:22 AM
Talked to ATI. Looks like it was a problem in the driver of confusing accessing compressed textures vs. uncompressed textures and has been fixed internally by ATI, but probably will not go out by 9.3. 9.4 will most likely clear it up.

[ Permlink | « Hide ]

Boy Lane added a comment - 02/Apr/09 05:38 AM

Edited to include all Catalyst 7.12 to current 9.3. All these problems are likely related to ATi's OpenGL implementation that changed with release 7.12. There are 3rd party drivers (DNA Drivers, http://www.donotargue.com) that backport OpenGL to 7.11 that work, although not with later, in the old version unsupported, ATi cards (HD xxxx).

[ Permlink | « Hide ]

Sephy McCaw added a comment - 12/Apr/09 02:29 AM

Just installed 9.4 and have tried turning on Advanced Catalyst A.I. It still crashes at start up... is anyone able to confirm this is what happens, the ugly font rendering does not seem to have gone away with this release either

[ Permlink | « Hide ]

Ellla McMahon added a comment - 13/Apr/09 11:40 AM

EDITED Summary to include issues with Catalyst 9.4 release April 8th 2009

[ Permlink | « Hide ]

Reverend LeShelle added a comment - 17/Apr/09 04:53 PM

Second Life 1.22.11 (113941) Mar 6 2009 12:50:02 (Second Life Release)
Release Notes

You are at 240687.6, 240572.4, 21.6 in Five Sisters located at sim5289.agni.lindenlab.com (216.82.49.36:13000)
Second Life Server 1.26.2.117266
Release Notes

CPU: AMD (Unknown model) (1800 MHz)
Memory: 1024 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: Radeon X1600/X1650 Series
OpenGL Version: 2.1.8543 Release

I get the triangles intermittently, disenabling VBO ends the problem. Catalyst is set to Standard. I disabled Catalyst AI and reenabled VBO in SL prefs, the distortion started immediately. Unenabling it stopped the distortion immediately. CPU is AMD 64 x2

[ Permlink | « Hide ]

Sephy McCaw added a comment - 19/May/09 02:13 PM - edited

changed to include 9.5 drivers

9.5 Drivers Released

Uninstalled 9.3 drivers completely
restarted PC
Installed 9.5 Drivers
Restarted PC
Registered Drivers with ATI
Checked ATI settings, Basic AI set
tested SL loaded fine
Logged Out of SL
Went into ATI settings changed to Advanced AI
Logged into SL, gets as far as loading world
CRASHED!

step by step guide for ATI Users lol

Oh and those triangles are still present with this release also

My Environment

Second Life 1.23.1 (119104) May 4 2009 17:53:10 (Second Life Release Candidate)
Release Notes

Built with MSVC version 1400

You are at 211756.0, 266184.8, 23.3 in Morden Island located at sim5736.agni.lindenlab.com (216.82.51.38:13001)
Second Life Server 1.26.3.118673
Release Notes

CPU: AMD (Unknown model) (3200 MHz)
Memory: 6143 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon HD 4800 Series
OpenGL Version: 2.1.8664

libcurl Version: libcurl/7.18.1 OpenSSL/0.9.8j zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.740000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.24023 (Mozilla GRE version 1.8.1.21_0000000000)
Packets Lost: 42/88578 (0.0%)

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Youri Ashton added a comment - 15/Jun/09 01:39 PM

I just noticed ATI released a new Catalyst driver today, I will test this out directly!

Display Driver
ATI Catalyst™ 9.6 Display Driver for Windows XP Professional x64 Edition

After testing I will report my findings, please do NOT test this out your self. If my Pc gets messed up more, then it is just 1 PC instead of yours as well.

[ Permlink | « Hide ]

Youri Ashton added a comment - 15/Jun/09 03:35 PM

Problems for Catalyst are solved, read more on this JIRA: http://jira.secondlife.com/browse/VWR-13973

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Deeso Saeed added a comment - 16/Jun/09 10:20 AM - edited

I beg to differ with the previous poster: I keep having the same mad triangles problems with VBO enabled with Catalyst 9.6

Second Life 1.23.4 (123523) Jun 9 2009 08:32:14 (Second Life Release Candidate)
Release Notes

Built with MSVC version 1400

You are at 210975.0, 300515.6, 23.1 in Grand Junction located at sim2875.agni.lindenlab.com (216.82.19.118:13002)
Second Life Server 1.26.4.120562
Release Notes

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (3005 MHz)
Memory: 3328 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon HD 3800 Series
Windows Graphics Driver Version: 8.62-090520m1-081744C-ATI
OpenGL Version: 2.1.8673

libcurl Version: libcurl/7.18.1 OpenSSL/0.9.8j zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.740000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.24691 (Mozilla GRE version 1.8.1.21_0000000000)
Packets Lost: 0/3491 (0.0%)

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Volli Voom added a comment - 16/Jun/09 12:35 PM

Getting a "VPURECOVER" Crash warning. This happens when the Hardware doesn't respond to the driver anymore when i try to start the Viewer. This happend on the 1.22.11 as well as on 1.23.4 RC and 1.23.4 (123908).

Rainbow Viewer from Boylane doesn't even start up after my tries.

Problems still unresolved.

After i got the 1.22.11 and 1.22.4 running i am still getting the poor framerates.

Triangles with VBO enabled still appear.

FSAA and Anisotropic Filtering isn't really applyable as this seems to increase the chance of getting the VPURECOVER Crash.

After completely uninstalling the 9.5 Catalyst drivers with "Driver Cleaner PE" and a couple of restarts i finally can at least play again.

Second Life 1.23.4 (123908) Jun 11 2009 15:16:56 (Second Life Release)
Versionshinweise

Built with MSVC version 1400

Sie befinden sich in 206924.7, 245189.8, 21.7 in JOLUCIA ISLAND located at sim5770.agni.lindenlab.com (216.82.51.72:13002)
Second Life Server 1.26.4.120562
Versionshinweise

CPU: AMD (Unknown model) (2494 MHz)
Memory: 3328 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon HD 4800 Series
Windows Graphics Driver Version: 8.62-090520m1-081744C-ATI
OpenGL Version: 2.1.8673

libcurl Version: libcurl/7.18.1 OpenSSL/0.9.8j zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.740000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.24693 (Mozilla GRE version 1.8.1.21_0000000000)
Packets Lost: 875/591335 (0.1%)

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Sephy McCaw added a comment - 23/Jul/09 12:28 AM

9.7 drivers released

advanced set in graphic options, OpenGL buffer enabled... (still abit jaggy when walking) but other then that i'd say get em while they're hot

[ Permlink | « Hide ]

Crishan Graves added a comment - 23/Jul/09 08:06 AM

There are already beta drivers out, Catalyst 9.8, which I am using right now.

This has been the first time since Catalyst 8.12 that I've been able to login to SL while having
CATALYST AI enabled and set to Advanced.

Also, this Catalyst beta 9.8 release does not have the flickering textures issue anymore, so no weird
triangles floating around any more.

Enabling VBO still manages to bring down the machine to a crawl, though. Best leave it disabled.

Get the Catalyst 9.8 beta driver for Windows Vista and Windows 7 here:

http://www.rage3d.com/board/showpost.php?p=1335957212&postcount=3

Mind you, htese drivers are still in BETA! If you are uncomfortable with BETA drivers please use ATI official drivers like
the officially released Catalyst 9.7 drivers:

http://game.amd.com/us-en/drivers_catalyst.aspx

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Sephy McCaw added a comment - 24/Jul/09 01:53 AM

issues do not affect 9.7 in my eyes, i do believe these issues stopped at 9.6,

Beta Drivers are not a good source to see if things are fixed

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Ron Crimson added a comment - 03/Aug/09 02:52 PM - edited

The good news: YES, OPENGL VERTEX BUFFER OBJECTS WORK! FINALLY, FINALLY, FINALLY! No more spastic triangles covering up the screen.

The bad news? sigh I can no longer run SL in windowed mode and switch to another application, as soon as SL isn't the active window anymore it freezes up and sits there until I kill the process. Since I rely on being able to multitask (and I'm not gonna keep switching between my desktop and SL-in-fullscreen-mode tyvm), this makes 9.7 useless for me atm. Back to 9.3 for me, which was the last time I updated my drivers...

But as far as SL slowing down with OpenGL VBO enabled goes, I can't agree with that. As long as I kept my SL window focused and active, things kept going smoother than ever. It's not necessarily faster, but stuttering is a LOT less with VBO on.

That's been my L$2!

(PS: I don't bother with the bloated CCC, I only install the drivers and run ATI Tray Tools to config everything...I keep the A.I. off too)

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Korbin Riva added a comment - 20/Sep/09 03:19 AM

I still have the VBO crash with 9.8 drivers. Does anyone have a step-by-step on how to get this working under the HD3650 AGP?
I would also add that fog does not work properly, but this is covered under another JIRA and not necessarily linked to the HD cards.

BTW the HD cards are not "old and unsupported". The 4000 series were still being released this year, for example, and the 3000 series is only 1.5-2 years old. (depending on model and manufacturer) If ATI is no longer supporting them then that's a shame, but the vendors (Sapphire/VisionTek etc.) are definitely still selling and support them.