[#VWR-12016] current viewer 1.21 fails to have full rez , shows fuzzy avaitars and distorts prims when using nvidia 8500gt and ATI HD 3650 graphics cards

1. Second Life Viewer - VWR

current viewer 1.21 fails to have full rez , shows fuzzy avaitars and distorts prims when using nvidia 8500gt and ATI HD 3650 graphics cards

Created: 12/Feb/09 08:56 AM Updated: 11/Mar/09 08:21 PM

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Component/s:

Graphics

Affects Version/s:

1.21

Fix Version/s:

None

File Attachments:

None

Image Attachments:

1. Snapshot_002.jpg
(122 kB)

2. Snapshot_003.jpg
(151 kB)

3. Snapshot_006.jpg
(183 kB)

Environment:

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secondlife 122.6
CPU: AMD (Unknown model) (2613 MHz)
Memory: 3326 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon HD 3600 Series
OpenGL Version: 2.1.8395 Release

Issue Links:

Relates

This issue Relates to:

VWR-12080 Meta-Issue: Issues with ATI Catalyst 7.12-9.10

Description

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Whenever I sign on to the current version, It takes a very long time for the area to rez . It never fully rez's in and avatars are fuzzy, prims are distorted. This happens with both nvidia and ATI cards.
1. I have changed graphic settings to low, mid high , etc without success.
2. I have also adjust graphic settings on my pc.
3. none of these fixes worked.

What I have observed is The release candiate is working very well, and I don't have any problems as described above!!!

- - - this is only happened since the last roll out*****

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Comments

Change History

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Ellla McMahon added a comment - 12/Feb/09 10:58 AM

Lanna, please try the latest RC Viewer which can be downloaded from here Release Candidate Test Viewers

Please add your full computer environment, Help > About Second Life, including the Viewer you are using and the Region(s) where you have this issue.

Please see these articles in Knowledge Base How can I improve performance ? and How do I check for packet loss (network lag)? Please also see this article for suggestions for Turning off WindLight rendering.

This article will show you how to get detailed information about the performance of your computer and the Second Life world Statistics Bar Guide

Please attach a screenshot of the issue and showing the Statistics Bar. This will give detailed information for the issue to be investigated.

For account-specific help please post a Ticket with Support

Thank you : )

Possibly related to ~~VWR-12007~~

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Ianna Robbiani added a comment - 13/Feb/09 11:55 AM - edited

These were taken on Help Island Public 2. After being there for approximately 10 minutes. I'm not experiencing any significat poket loss.This only happens on the Help islands and OIP. Number of residents in the sim DOES NOT affect problem in anyway. THIS ONLY is occuring with the current viewer. DOES NOT happen when using the release candiate.

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Ellla McMahon added a comment - 11/Mar/09 08:20 PM

Second Life 1.22.11 (113941) Mar 6 2009 12:50:02 (Second Life Release) has been released as the Official Viewer.

re your comment Lanna, marking this Cannot Reproduce. Please reopen if you see the issue with the 1.22 Release or Release Candidate Viewers.

Thank you : )