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Issue Details (XML | Word | Printable)

Key: VWR-11821
Type: Bug Bug
Status: Resolved Resolved
Resolution: Contact Support
Priority: Major Major
Assignee: Unassigned
Reporter: Apryl Beaumont
Votes: 0
Watchers: 0
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1. Second Life Viewer - VWR

Inventory and texture losses in Sunset Commerce 2 sim

Created: 31/Jan/09 08:46 AM   Updated: 01/Feb/09 07:35 AM
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Component/s: Graphics, Inventory
Affects Version/s: 1.21
Fix Version/s: None

File Attachments: None
Image Attachments:

1. 20090131 texture problems.png
(969 kB)
Environment:
Second Life 1.21.6 (0) Dec 9 2008 00:43:07 (Restrained Life Release)
RestrainedLife viewer v1.15.2 (SL 1.21.6)
Release Notes

You are at 234785.3, 264285.6, 614.0 in Sunset Commerce 2 located at sim4188.agni.lindenlab.com (63.210.157.92:13002)
Second Life Server 1.25.4.108489
Release Notes

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2549 MHz)
Memory: 8190 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GT/PCI/SSE2
OpenGL Version: 2.1.2
Issue Links:
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 Description  « Hide
In Sunset Commerce 2, textures are not loading, and various inventory items relating to textures (particularly clothing) cannot be worn, resulting in a "Failed to find clothing named ... in database" error message. Moving to another sim causes the clothing and textures to load okay, but when you move back to Sunset Commerce 2 you cannot load new clothing, and textures within the sim only load partially. (There seems to be about a three-second window in which textures will load properly before texture-loading stops, resulting in the textures you see on the attached screenshot.)

This has been happening since at least 8 PM SLT on the 30th. This problem is also happening when I log in on my alternate account, when I log in on my laptop (versus the desktop I am on now), and whether I log in with the default Second Life viewer or on RestrainedLife, so it is happening in every circumstance imaginable.

Both my home and my store are in this sim, so it is very important for me to get this resolved as quickly as possible.



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Apryl Beaumont added a comment - 31/Jan/09 08:49 AM
One other thing I forgot to mention in the initial description: Loading SL while in Sunset Commerce 2 causes inventory-level ruthing, with body shapes, skins, and clothing not loading. I had to spend about five minutes looking through my inventory in another sim just to restore my old appearance.

Ellla McMahon added a comment - 01/Feb/09 07:33 AM
Apryl, thank you for reporting this. As it seems to be specific to one Region please post a Ticket with Support for Region-specific help
see JIRA issue posting guidelines

Thank you : )