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Issue Details (XML | Word | Printable)

Key: VWR-10346
Type: Bug Bug
Status: Resolved Resolved
Resolution: Fixed
Priority: Critical Critical
Assignee: Unassigned
Reporter: Soulvex Little
Votes: 0
Watchers: 1
Operations

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1. Second Life Viewer - VWR

Loss of Attached Items from inventory FOREVER

Created: 06/Nov/08 01:02 PM   Updated: 07/Nov/08 06:03 AM
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Component/s: Avatar/Character, Building (in-world), Inventory
Affects Version/s: 1.21
Fix Version/s: 1.21

File Attachments: None
Image Attachments:

1. oldcap111.JPG
(284 kB)
Environment:
Second Life 1.21.6 (99587) Oct 14 2008 17:42:25 (Second Life Release)
Release Notes

You are at 243989.5, 300087.6, 26.1 in Glory Road located at sim8109.agni.lindenlab.com (8.10.149.176:13002)
Second Life Server 1.24.9.98659
Release Notes

CPU: Intel Core 2 Series Processor (1994 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Mobility Radeon X1700 x86/SSE2
OpenGL Version: 2.0.6012 WinXP Release

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.19366 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 3/10253 (0.0%)
Issue Links:
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 Description  « Hide
Step 1: Spend 8 hours creating something (in my case a melee weapon).
Step 2: Attach the objects to the attachement points on the avatar.
Step 3: Search for the attached objects in inventory.

Now, when i search i only get one of the objects in my inventory (the weapon that attaches to the hand),
the object is listed under the Library folder (but not in a folder "inventory black hole?").
No sign of the other object (The Sheath part of the weapon that attaches to the hip or wherever).
So..

Step 4: Detatched the ONLY object left and Log out of Secondlife (hoping they would both be in my Objects Folder like they should be!).
Step 5: Log into Secondlife only to realise you have no objects in your inventory with the name you called your objects.
Step 6: cry for a while and curse you lindens...

Can anyone tell me how i can get either my objects back and why does this happen all too often?



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Soulvex Little added a comment - 06/Nov/08 01:45 PM
The attached Screenshot is NOT of the weapon i was creating as i forgot to take a picture, but what a supprise, 15 mintes later its happening again. in the screenshot you see my inventory open and me aditing the cap (hat) on my head, notice that the old cap is in my inventory at the very bottom, not in any particular place, if i detatch it and rez it it will probably dissapear, i dare not do anthing

Joeseph Albanese added a comment - 06/Nov/08 02:15 PM
http://wiki.secondlife.com/wiki/Inventory_Page

Has information on how to try to recover missing inventory.

If you problem persists please contact support here: http://secondlife.com/support/

Good Luck!


Soulvex Little added a comment - 06/Nov/08 03:22 PM
why is this resolved? it is NOT resolved, THE OBJECTS HAVE GONE FROM MY INVENTORY.
HELLO?

Ellla McMahon added a comment - 07/Nov/08 04:12 AM
Soulvex, as Joeseph said, please post a Ticket with Support http://secondlife.com/support/ for help with your issue. Make [INVENTORY LOSS] part of the body and/or subject of the ticket, and include a concise summary.

Knowledge Base > Second Life Info > Knowledge Base > Ticket Types for Basic and Guest Accounts Topic #: 4051-5099
http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=5099

  • I had rezzed an object inworld, but it has disappeared and I cannot find it
  • There was an item in my inventory window, but it isn't working or is missing

Thank you : )


Soulvex Little added a comment - 07/Nov/08 05:55 AM
i submitted a ticket and got told to do some crap ive done 3 times...... sick of sl and all this bug crap anyways ,,I,,

Soulvex Little added a comment - 07/Nov/08 06:03 AM
FIXED!!!

Steps taken to FIX....

Clear your cache before logging in. When you log back in, please log into the region Pooley. Once inworld, please allow your inventory to fully load and then search for the missing item.

Sorry for re-opening closing opening closing, but finally problem solved, and it feched up some stuff i lost nearly a month ago