[#VWR-10190] Returned objects from parcel are compressed into a single object instead of a folder

1. Second Life Viewer - VWR

Returned objects from parcel are compressed into a single object instead of a folder

Created: 23/Oct/08 05:13 PM Updated: 03/May/09 03:26 PM

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Component/s:

Inventory, Performance

Affects Version/s:

None

Fix Version/s:

None

Environment:

Second Life Grid & Client - core functionality, independent of operating system or client version

Issue Links:

Relates

This issue Relates to:

~~VWR-7198~~ Inventory loss after rezzing an coalesced object containing Linden plants and non copy items in a place where not allowed to build trees.

SVC-2360 Don't automatically coalesce returned objects (to lost and found)

VWR-4695 Viewing contents of "coalesced objects" and object previewing. ( Help prevent real & perceived inventory loss )

VWR-5698 Add option in inventory filters for Coalesced Objects

SVC-3136 Flag Linden trees *Not* to coalesce with normal prims when returned via land controls

SVC-114 Meta-Issue: Inventory Loss: issues, fixes, development

This issue is related to by:

SVC-1571 Rezzing objects with 1024+ scripted prims fails

~~MISC-2742~~ Coalescing issue that has not resolved.

SVC-381 Meta-Issue: Inventory Improvements

Description

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When all objects owned by others or by parcel owner are returned (e.g. About Land > Objects > Primitives on Parcel > Owned by others (Return)) the result is that all objects are combined into a "joined" object within Lost & Found within Inventory. This behavior is a problem / defect, resulting in reports in almost EVERY case that the objects were lost / not returned. Even after a relog, and clear cache-relog, users report that objects were lost and not found within inventory. This is a defect. Some say it was designed to be a feature. However, the outcome is not acceptable.

To access the objects again, users must rez this combined object (with unknown name) in some location where the parcel allows permissions to rez Linden plants.

INSTEAD / PROPOSED SOLUTION
When objects are returned to inventory, they are unpacked into a folder within inventory. The name of the folder could be arbitrary, as long as it follows some logical concept (e.g. date & time and/or location name). Objects should be seen individually within the folder, NOT as combined / joined objects.

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Comments

Change History

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hermit barber added a comment - 23/Oct/08 05:18 PM

The folder name should be Sim Time stamp. e.g. CrashMe YYYY-MM-DD HH:MM:SS

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markbyron falta added a comment - 24/Oct/08 08:24 AM - edited

The problem you're describing (single object instead of a folder) is how the process is suppose to work and so it's not a bug: https://support.secondlife.com/ics/support/default.asp?deptID=4417 (search the word coalesced and click on 'Inventory: How the Coalesce feature works')

If you're saying that single objects are not actually being returned into the bundled (coalesced) object and are permanently lost, that would be a bug. Otherwise, this needs to be changed to a new feature request. I agree that the present methodology used by Linden for returning objects to Lost & Found is poor at best, but you can't call it a bug when it works as designed and Linden won't 'fix' it.

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Matttt Li added a comment - 24/Oct/08 07:43 PM

Just because this defect was entered into production and the Linden Team created a help document describing it as a feature, doesn't mean that there was a design specifying this outcome. Users are complaining constantly that their objects are gone. There's no professional designer that would make this mistake. It can't be intentional. This is a bug.

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Harleen Gretzky added a comment - 26/Oct/08 08:41 PM - edited

This "defect" you are describing is only when Linden plants are included, which has already been reported as a bug in ~~VWR-7198~~.

I agree with Markbyron, this should be a feature request.

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kona linden added a comment - 12/Nov/08 04:13 PM

Actually, Markbyro falta is correct. Years ago, to ease asset load, it was decided that coalescing the multiple objects returned to one's inventory was the best solution, especially when dealing with griefer attacks utilizing replicating objects. Now that we have better tools and much improved stability, topics like these can be addressed. In this case, this would be a feature request.

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Matttt Li added a comment - 12/Nov/08 05:42 PM

So, to address other issues, you implemented a defect, causing users to lose objects that have been returned to them. Just because you intentionally implemented a change does not mean that you have not created a highly defective scenario. It's not legitimate to claim that, when objects are returned to the users inventory, and that when they do not appear, this is not defective. I understand that you did this on purpose. But it is still a defective situation. Second Life wasn't intended to make possessions disappear.

I don't care how you need to classify this. If you are loosing development cycles over classification disputes, then let it stop with the last classification by Kona Linden.

But PLEASE FIX THIS DEFECT. Call it s new feature. Fine. But please fix it! I've got people screaming bloody murder every time I return their objects to them.

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Samantha Zwickel added a comment - 28/Dec/08 10:28 AM

Actually, this has happened to me twice WITHOUT Linden plants included in the coalesced object. Both with coalesced objects that I created, picking up multiple items at once to put them down again later. One was a dojo I packed up short-term when I needed prim for another project - when I went to put it down on my land it said I didn't have permission to build and all of the objects were gone. Extremely expensive loss reported to Linden with no resolution other than "sorry". The second time was a bunch of artwork I was moving in my store, same situation, same error, same loss of items.

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Lisaine Raymaker added a comment - 03/May/09 03:26 PM

The problem can be summed up another way. I used to have half of a sim for my exclusive use. So, I had prims everywhere (landscaping and other objects). When I turned that land back to the owner, they used the Return Objects button on About Land. EVERYthing from that half-island is now compressed into one object. Where do I now find half a sim to rerez that single object so that I can find the teensy things I'd left out AND FORGOT WERE OUT THERE? I had made sure to take back up the things that needed to get picked up specially, like a sculpted tree from Botanical. But I've forgotten about the little prims I've left buried under the sand here and there. When I rerez the combined object, they are still underground and I can't find them. I don't even know they are there until they get returned again. I hope and pray that I've managed to pick up everything!
Altering this feature to CORRECTLY return objects in their original form to a single folder would be much preferable to a single, combined object that has no relation to what the contents are! PLEASE fix this! It worries everyone that I know in SL!