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Issue Details (XML | Word | Printable)

Key: SVC-472
Type: Bug Bug
Status: Open Open
Priority: Critical Critical
Assignee: Unassigned
Reporter: Bri Hasp
Votes: 533
Watchers: 66
Operations

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2. Second Life Service - SVC

Region Crossings Fail

Created: 27/Jul/07 08:02 AM   Updated: 12/Sep/09 11:27 AM
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Component/s: Performance
Affects Version/s: 1.17.0, 1.18.0, 1.18.3, 1.19.0 Server, 1.24 Server, 1.25 Server, 1.26 Server, 1.27 Server
Fix Version/s: None

File Attachments: 1. Text File SecondLife.log (287 kB)
2. Text File SecondLife.log (167 kB)
3. File SecondLife.old (273 kB)
4. Text File SecondLifeCrashReport.log (664 kB)
5. Text File stats.log (1 kB)

Image Attachments:

1. sl_sailing1.jpg
(47 kB)

2. sl_sailing2.jpg
(97 kB)

3. sl_sailing3.jpg
(31 kB)
Environment:
Hardware Neutral - affects XP, Vista, OSX, and Linux
Second Life version: Any
Issue Links:
Duplicate
 
Relates

Linden Lab Issue ID:  DEV-27841


 Description  « Hide
Unfortunately, sailing sim crossing are getting worse as the calendar rolls on. This JIRA may belong with the sim family with sailing being susceptible to packet loss, network latency, sim time dilations and other classes of lag.
The best REPRO is to just load any 1.18 Viewer, get a sailboat or ride and cross sims. Your tools will certainly show what's happening.
What you will experience is a mix of the evils listed, varying from 500ms to 20000ms in duration with an occasional full crash. The frequency and duration are location related, void sims with many boats being the worst scenario.

=Evils List=
Loss of LSL control, direction and commands.
HUD's detach or lose data.
Avatar's lose attachments
Boat sinks
Boat flys
Boat goes off world
Avatar loses riders
Cannot stop flying (even with flight assist scripts off)
Cannot Stop Flying and go into access denied parcel on occasions throws avatar several meters
Walking into ground
Avatar will end up under the ground unable to move will need to relog
Avatar will travel for a few seconds then snap back to the sim boarder where you first came in
Vehicle becomes non-physical
Avatar relative positions reverted (any set_pos changes are lost)

I am confident there will be additional constructive comments from the community.

Server 1.27 has made this problom 1000% worse.



 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Bri Hasp made changes - 27/Jul/07 12:13 PM
Field Original Value New Value
Description Unfortunately, sailing sim crossing are getting worse as the calendar rolls on. This JIRA may belong with the sim family with sailing being susceptible to packet loss, network latency, sim time dilations and other classes of lag.
The best RETRO is to just load any 1.18 Viewer, get a sailboat or ride and cross sims. Your tools will certainly show what's happening.
What you will experience is a mix of the evils listed, varying from 500ms to 20000ms in duration with an occasional full crash. The frequency and duration are location related, void sims with many boats being the worst scenario.

=Evils List=
Loss of LSL control, direction and commands.
HUD's detach or lose data.
Avatar's lose attachments
Boat sinks
Boat flys
Boat goes off world
Avatar loses riders

I am confident there will be additional constructive comments from the community.
Unfortunately, sailing sim crossing are getting worse as the calendar rolls on. This JIRA may belong with the sim family with sailing being susceptible to packet loss, network latency, sim time dilations and other classes of lag.
The best REPRO is to just load any 1.18 Viewer, get a sailboat or ride and cross sims. Your tools will certainly show what's happening.
What you will experience is a mix of the evils listed, varying from 500ms to 20000ms in duration with an occasional full crash. The frequency and duration are location related, void sims with many boats being the worst scenario.

=Evils List=
Loss of LSL control, direction and commands.
HUD's detach or lose data.
Avatar's lose attachments
Boat sinks
Boat flys
Boat goes off world
Avatar loses riders

I am confident there will be additional constructive comments from the community.
Gigs Taggart made changes - 29/Jul/07 04:27 PM
Link This issue Relates to MISC-506 [ MISC-506 ]
Bri Hasp made changes - 01/Aug/07 12:56 PM
Link This issue Relates to VWR-374 [ VWR-374 ]
Torley Linden made changes - 06/Aug/07 10:39 AM
Summary Sim crossing while sailing Region crossings are occasionally slow
Linden Lab Issue ID SL-28444
Torley Linden made changes - 20/Aug/07 09:49 AM
Comment [



-=-=-=-=-=-=-=-=-
@Jacqueline: Understood -- so that's why I'm going to debunk inaccuracies right now!

Behind-the-scenes, there are many, *many* projects in our internal Issue Tracker which aren't shown on the public one, which focus on performance & stability aka "FIX THE GRID". I know more needs to be said about them, and we can sure do a better job of communication -- so responding to his, stay tuned for Iridium Linden's message about this in the next Second Opinion newsletter, I am sure all of you interested on what progress we are making on that front won't want to miss it.

One of HetGrid + Message Liberation's (which you may have read on the blog) benefits is that it enables to test new releases with bug fixes (because sometimes there are side effects) on smaller sets of regions, as opposed to the whole Grid. If things go well, then we can scale outwards. We also intend it to mitigate the historical difficulties associated with "I HATE WEDNESDAYS!" downtime, since generally speaking, the whole Grid won't have to be taken offline for server-side upgrades, but it can be done more piecemeal.

We also plan to do upcoming blog posts sharing more about progress on serious issues like inventory loss (which is a priority for many). Again, to EMPHASIZE, there's a lot of work that happens within Linden Lab that we don't trumpet enough, and I'd love to see that continue to change, so for your benefit, you both are aware and can see the effects it has. (IMHO, we need more Lindens to write about what we're doing... otherwise how do you even know, right?)

Also please feel free to check many of my own comments on the Issue Tracker; as someone who spends a lot of time inworld, I empirically feel the brunt of a lot of these pains, so count me in.

ALSO, WindLight itself is a project which includes many bug fixes, such as rendering optimizations to increase viewer performance & stability. That's part of the whole point, after all -- it doesn't make any sense whatsoever for this to be an "OR" situation when infact, it's more holistic. As an "AND" context, this carries a priority on addressing longtime problems with our rendering engine that've sucked, and contributed to viewer-side lag.

Here are some examples of WindLight cleanup, more of which will be shared in our release notes:

     * Faster, more reliable occlusion culling - occluded regions are discovered instantaneously, so no more random bad frames due to moving the camera too quickly.
     * No geometry transform overhead on region crossing - results in region crossings being slightly smoother
     * Faster frustum culling - less time spent determining what's visible, thus better overall framerate
     * No copy-to-texture for ripple water - objects under water are rendered to texture at half resolution, resulting in better overall framerate
     * Faster sky updates - the non-WindLight (aka no-shader) skies update quicker

Note the bit about "region crossings", which relates to this issue too. It isn't a *big* difference, but it is incremental progress we must continue to make. (Also keeping in mind that with beautiful atmospheres, people want smooth vehicle performance -- again, they are connected.)

I'll continue to advocate that more Lindens should share what work they're up to, and in the cases where they're too busy actually doing that work, I'll make time to share what I know about it. I wholeheartedly agree that we need to keep driving forward and improving performance & stability (which I sometimes abbreviate as "P&S"), and to that effect, remember we have around 70%, almost 3/4ths, of our devs involved on issues that directly contribute to those efforts, across a broad range of projects.
-=-=-=-=-=-=-=-=-



]
Torley Linden made changes - 20/Aug/07 09:52 AM
Comment [



-=-=-=-=-=-=-=-=-
@Jacqueline: Understood -- so that's why I'm going to debunk inaccuracies right now!

Behind-the-scenes, there are many, *many* projects in our internal Issue Tracker which aren't shown on the public one, which focus on performance & stability aka "FIX THE GRID". I know more needs to be said about them, and we can sure do a better job of communication -- so responding to his, stay tuned for Iridium Linden's message about this in the next Second Opinion newsletter, I am sure all of you interested on what progress we are making on that front won't want to miss it.

One of HetGrid + Message Liberation's (which you may have read on the blog) benefits is that it enables to test new releases with bug fixes (because sometimes there are side effects) on smaller sets of regions, as opposed to the whole Grid. If things go well, then we can scale outwards. We also intend it to mitigate the historical difficulties associated with "I HATE WEDNESDAYS!" downtime, since generally speaking, the whole Grid won't have to be taken offline for server-side upgrades, but it can be done more piecemeal.

We also plan to do upcoming blog posts sharing more about progress on serious issues like inventory loss (which is a priority for many). Again, to EMPHASIZE, there's a lot of work that happens within Linden Lab that we don't trumpet enough, and I'd love to see that continue to change, so for your benefit, you both are aware and can see the effects it has. (IMHO, we need more Lindens to write about what we're doing... otherwise how do you even know, right?)

Also please feel free to check many of my own comments on the Issue Tracker; as someone who spends a lot of time inworld, I empirically feel the brunt of a lot of these pains, so count me in.

ALSO, WindLight itself is a project which includes many bug fixes, such as rendering optimizations to increase viewer performance & stability. That's part of the whole point, after all -- it doesn't make any sense whatsoever for this to be an "OR" situation when infact, it's more holistic. As an "AND" context, this carries a priority on addressing longtime problems with our rendering engine that've sucked, and contributed to viewer-side lag.

Here are some examples of WindLight cleanup, more of which will be shared in our release notes:

     * Faster, more reliable occlusion culling - occluded regions are discovered instantaneously, so no more random bad frames due to moving the camera too quickly.
     * No geometry transform overhead on region crossing - results in region crossings being slightly smoother
     * Faster frustum culling - less time spent determining what's visible, thus better overall framerate
     * No copy-to-texture for ripple water - objects under water are rendered to texture at half resolution, resulting in better overall framerate
     * Faster sky updates - the non-WindLight (aka no-shader) skies update quicker

Note the bit about "region crossings", which relates to this issue too. It isn't a *big* difference, but it is incremental progress we must continue to make. (Also keeping in mind that with beautiful atmospheres, people want smooth vehicle performance -- again, they are connected.)

I'll continue to advocate that more Lindens should share what work they're up to, and in the cases where they're too busy actually doing that work, I'll make time to share what I know about it. I wholeheartedly agree that we need to keep driving forward and improving performance & stability (which I sometimes abbreviate as "P&S"), and to that effect, remember we have around 70%, almost 3/4ths, of our devs involved on issues that directly contribute to those efforts, across a broad range of projects.

We don't need false dichotomies -- what we need is better followup, and I'm all too happy to share your actionable concerns with other Lindens, because we -- and I certainly can say this personally -- want your experience to be a happy one.
-=-=-=-=-=-=-=-=-



]
Mercia Mcmahon made changes - 01/Oct/07 09:53 AM
Affects Version/s 1.18.3 [ 10150 ]
Environment XP-SP2-Athlon X2 Dual -2 + Gb RAM -nVidia 7950 GX2 -10Mbps wired cable Hardware Neutral - affects XP, Vista, OSX, and Linux
Mercia Mcmahon made changes - 01/Oct/07 09:58 AM
Description Unfortunately, sailing sim crossing are getting worse as the calendar rolls on. This JIRA may belong with the sim family with sailing being susceptible to packet loss, network latency, sim time dilations and other classes of lag.
The best REPRO is to just load any 1.18 Viewer, get a sailboat or ride and cross sims. Your tools will certainly show what's happening.
What you will experience is a mix of the evils listed, varying from 500ms to 20000ms in duration with an occasional full crash. The frequency and duration are location related, void sims with many boats being the worst scenario.

=Evils List=
Loss of LSL control, direction and commands.
HUD's detach or lose data.
Avatar's lose attachments
Boat sinks
Boat flys
Boat goes off world
Avatar loses riders

I am confident there will be additional constructive comments from the community.
Unfortunately, sailing sim crossing are getting worse as the calendar rolls on. This JIRA may belong with the sim family with sailing being susceptible to packet loss, network latency, sim time dilations and other classes of lag.
The best REPRO is to just load any 1.18 Viewer, get a sailboat or ride and cross sims. Your tools will certainly show what's happening.
What you will experience is a mix of the evils listed, varying from 500ms to 20000ms in duration with an occasional full crash. The frequency and duration are location related, void sims with many boats being the worst scenario.

=Evils List=
Loss of LSL control, direction and commands.
HUD's detach or lose data.
Avatar's lose attachments
Boat sinks
Boat flys
Boat goes off world
Avatar loses riders
Cannot stop flying (even with flight assist scripts off)
Cannot Stop Flying and go into access denied parcel on occasions throws avatar several meters
Walking into ground

I am confident there will be additional constructive comments from the community.
Mercia Mcmahon made changes - 01/Oct/07 09:58 AM
Link This issue is related to by VWR-1630 [ VWR-1630 ]
Haravikk Mistral made changes - 01/Nov/07 03:33 AM
Link This issue is related to by VWR-864 [ VWR-864 ]
Haravikk Mistral made changes - 01/Nov/07 03:36 AM
Link This issue is related to by SVC-280 [ SVC-280 ]
Rob Linden made changes - 22/Dec/07 01:04 AM
Workflow jira [ 14157 ] jira-2007-12-21 [ 20762 ]
Rob Linden made changes - 22/Dec/07 01:26 AM
Workflow jira [ 20762 ] jira-2007-12-21 [ 22075 ]
Rob Linden made changes - 23/Dec/07 12:14 AM
Workflow jira-2007-12-21 [ 22075 ] jira-2007-12-22a [ 48296 ]
Rob Linden made changes - 23/Dec/07 12:33 AM
Workflow jira-2007-12-21 [ 48296 ] jira-2007-12-22a [ 49296 ]
Harleen Gretzky made changes - 30/Jan/08 03:14 PM
Link This issue is related to by VWR-4262 [ VWR-4262 ]
Rascal Ratelle made changes - 04/Mar/08 04:36 AM
Attachment SecondLife.old [ 15199 ]
Attachment SecondLife.log [ 15198 ]
Attachment stats.log [ 15200 ]
Affects Version/s 1.19.0 Server [ 10250 ]
Priority Major [ 3 ] Critical [ 2 ]
Lex Neva made changes - 20/Apr/08 11:47 AM
Link This issue is related to by MISC-1137 [ MISC-1137 ]
markbyron falta made changes - 08/Jun/08 07:11 AM
Summary Region crossings are occasionally slow Region Crossings Fail
Affects Version/s 1.22.2 Server [ 10330 ]
markbyron falta made changes - 08/Jun/08 07:23 AM
Link This issue is related to by SVC-2377 [ SVC-2377 ]
elizaveta markova made changes - 18/Aug/08 01:20 PM
Link This issue is related to by SVC-22 [ SVC-22 ]
Hiroshiwa Kohime made changes - 05/Sep/08 02:27 PM
Priority Critical [ 2 ] Showstopper [ 1 ]
Maggie Darwin made changes - 16/Sep/08 08:33 AM
Affects Version/s 1.22.2 Server [ 10330 ]
Affects Version/s 1.24 Server [ 10351 ]
Sue Linden made changes - 13/Nov/08 12:02 PM
Workflow jira-2007-12-22a [ 49296 ] jira-2008-11-14 [ 80226 ]
Sue Linden made changes - 13/Nov/08 04:27 PM
Workflow jira-2008-11-14 [ 80226 ] jira-2008-11-14a [ 86128 ]
Sue Linden made changes - 13/Nov/08 04:40 PM
Workflow jira-2008-11-14 [ 86128 ] jira-2008-11-14a [ 90007 ]
Sue Linden made changes - 13/Nov/08 04:48 PM
Workflow jira-2008-11-14 [ 90007 ] jira-2008-11-14a [ 92712 ]
Maggie Darwin made changes - 01/Dec/08 09:17 AM
Link This issue is related to by VWR-10788 [ VWR-10788 ]
Maggie Darwin made changes - 01/Dec/08 09:21 AM
Link This issue is related to by VWR-10797 [ VWR-10797 ]
Gordon Wendt made changes - 17/Dec/08 08:37 PM
Priority Showstopper [ 1 ] Critical [ 2 ]
Ellla McMahon made changes - 11/Jan/09 11:58 AM
Link This issue is related to by VWR-11337 [ VWR-11337 ]
Maggie Darwin made changes - 26/Jan/09 12:09 PM
Link This issue is related to by VWR-11744 [ VWR-11744 ]
Gellan Glenelg made changes - 27/Jan/09 02:35 AM
Link This issue is related to by VWR-11755 [ VWR-11755 ]
Ellla McMahon made changes - 27/Jan/09 07:30 AM
Link This issue is related to by SVC-1667 [ SVC-1667 ]
Alexa Linden made changes - 29/Jan/09 01:10 PM
Link This issue is related to by VWR-11755 [ VWR-11755 ]
Alexa Linden made changes - 29/Jan/09 01:11 PM
Link This issue is original of duplicate VWR-11755 [ VWR-11755 ]
shamus carter made changes - 06/Mar/09 08:21 PM
Link This issue is related to by VWR-12307 [ VWR-12307 ]
Ellla McMahon made changes - 03/Apr/09 11:45 AM
Link This issue is original of duplicate MISC-2591 [ MISC-2591 ]
Ellla McMahon made changes - 04/Apr/09 07:19 PM
Affects Version/s 1.25 Server [ 10380 ]
Ellla McMahon made changes - 04/Apr/09 07:19 PM
Link This issue is original of duplicate VWR-12703 [ VWR-12703 ]
Ellla McMahon made changes - 05/Apr/09 01:02 PM
Link This issue is original of duplicate SVC-4076 [ SVC-4076 ]
Dil Spitz made changes - 07/Jul/09 06:14 PM
Affects Version/s 1.26 Server [ 10420 ]
Ellla McMahon made changes - 11/Jul/09 04:01 PM
Link This issue is original of duplicate SVC-4525 [ SVC-4525 ]
Ellla McMahon made changes - 11/Jul/09 06:00 PM
Link This issue is original of duplicate SVC-4525 [ SVC-4525 ]
Elminster Chaffe made changes - 21/Jul/09 01:14 AM
Environment Hardware Neutral - affects XP, Vista, OSX, and Linux Hardware Neutral - affects XP, Vista, OSX, and Linux
Second Life version: Any
Affects Version/s 1.27 Server [ 10460 ]
Description Unfortunately, sailing sim crossing are getting worse as the calendar rolls on. This JIRA may belong with the sim family with sailing being susceptible to packet loss, network latency, sim time dilations and other classes of lag.
The best REPRO is to just load any 1.18 Viewer, get a sailboat or ride and cross sims. Your tools will certainly show what's happening.
What you will experience is a mix of the evils listed, varying from 500ms to 20000ms in duration with an occasional full crash. The frequency and duration are location related, void sims with many boats being the worst scenario.

=Evils List=
Loss of LSL control, direction and commands.
HUD's detach or lose data.
Avatar's lose attachments
Boat sinks
Boat flys
Boat goes off world
Avatar loses riders
Cannot stop flying (even with flight assist scripts off)
Cannot Stop Flying and go into access denied parcel on occasions throws avatar several meters
Walking into ground

I am confident there will be additional constructive comments from the community.
Unfortunately, sailing sim crossing are getting worse as the calendar rolls on. This JIRA may belong with the sim family with sailing being susceptible to packet loss, network latency, sim time dilations and other classes of lag.
The best REPRO is to just load any 1.18 Viewer, get a sailboat or ride and cross sims. Your tools will certainly show what's happening.
What you will experience is a mix of the evils listed, varying from 500ms to 20000ms in duration with an occasional full crash. The frequency and duration are location related, void sims with many boats being the worst scenario.

=Evils List=
Loss of LSL control, direction and commands.
HUD's detach or lose data.
Avatar's lose attachments
Boat sinks
Boat flys
Boat goes off world
Avatar loses riders
Cannot stop flying (even with flight assist scripts off)
Cannot Stop Flying and go into access denied parcel on occasions throws avatar several meters
Walking into ground
Avatar will end up under the ground unable to move will need to relog
Avatar will travel for a few seconds then snap back to the sim boarder where you first came in

I am confident there will be additional constructive comments from the community.


Server 1.27 has made this problom 1000% worse.
Ellla McMahon made changes - 24/Jul/09 05:32 AM
Component/s Performance [ 10037 ]
Ellla McMahon made changes - 24/Jul/09 05:32 AM
Link This issue is original of duplicate VWR-14833 [ VWR-14833 ]
Balpien Hammerer made changes - 24/Jul/09 09:19 AM
Description Unfortunately, sailing sim crossing are getting worse as the calendar rolls on. This JIRA may belong with the sim family with sailing being susceptible to packet loss, network latency, sim time dilations and other classes of lag.
The best REPRO is to just load any 1.18 Viewer, get a sailboat or ride and cross sims. Your tools will certainly show what's happening.
What you will experience is a mix of the evils listed, varying from 500ms to 20000ms in duration with an occasional full crash. The frequency and duration are location related, void sims with many boats being the worst scenario.

=Evils List=
Loss of LSL control, direction and commands.
HUD's detach or lose data.
Avatar's lose attachments
Boat sinks
Boat flys
Boat goes off world
Avatar loses riders
Cannot stop flying (even with flight assist scripts off)
Cannot Stop Flying and go into access denied parcel on occasions throws avatar several meters
Walking into ground
Avatar will end up under the ground unable to move will need to relog
Avatar will travel for a few seconds then snap back to the sim boarder where you first came in

I am confident there will be additional constructive comments from the community.


Server 1.27 has made this problom 1000% worse.
Unfortunately, sailing sim crossing are getting worse as the calendar rolls on. This JIRA may belong with the sim family with sailing being susceptible to packet loss, network latency, sim time dilations and other classes of lag.
The best REPRO is to just load any 1.18 Viewer, get a sailboat or ride and cross sims. Your tools will certainly show what's happening.
What you will experience is a mix of the evils listed, varying from 500ms to 20000ms in duration with an occasional full crash. The frequency and duration are location related, void sims with many boats being the worst scenario.

=Evils List=
Loss of LSL control, direction and commands.
HUD's detach or lose data.
Avatar's lose attachments
Boat sinks
Boat flys
Boat goes off world
Avatar loses riders
Cannot stop flying (even with flight assist scripts off)
Cannot Stop Flying and go into access denied parcel on occasions throws avatar several meters
Walking into ground
Avatar will end up under the ground unable to move will need to relog
Avatar will travel for a few seconds then snap back to the sim boarder where you first came in
Vehicle becomes non-physical
Avatar relative positions reverted (any set_pos changes are lost)

I am confident there will be additional constructive comments from the community.


Server 1.27 has made this problom 1000% worse.
Maggie Darwin made changes - 26/Jul/09 07:43 AM
Attachment SecondLife.log [ 27030 ]
Attachment SecondLifeCrashReport.log [ 27031 ]
Ellla McMahon made changes - 27/Jul/09 11:08 AM
Link This issue is original of duplicate VWR-14880 [ VWR-14880 ]
Alexa Linden made changes - 29/Jul/09 01:09 PM
Linden Lab Issue ID SL-28444  DEV-27841
Timo Gufler made changes - 30/Jul/09 12:13 AM
Attachment sl_sailing1.jpg [ 27183 ]
Attachment sl_sailing2.jpg [ 27184 ]
Attachment sl_sailing3.jpg [ 27185 ]
Dil Spitz made changes - 27/Aug/09 03:27 PM
Link This issue Relates to SVC-3895 [ SVC-3895 ]
Ellla McMahon made changes - 12/Sep/09 11:27 AM
Link This issue is original of duplicate VWR-15463 [ VWR-15463 ]