[#SVC-437] Login fails because system is logging you out

2. Second Life Service - SVC

Login fails because system is logging you out

Created: 02/May/07 11:02 AM Updated: 27/Aug/07 11:39 AM

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Component/s:

Simulation

Affects Version/s:

None

Fix Version/s:

None

File Attachments:

None

Image Attachments:

1. Login failed.jpg
(14 kB)

Issue Links:

Duplicate

This issue is original of duplicate:

~~VWR-1256~~ when crashing, please make crash logger initiate logout of the viewer

Relates

This issue Relates to:

SVC-583 Five minute wait due to "System Logging You Out" happens everytime when wearing scripted attachments

~~SVC-53~~ Login -> Freeze -> LLCircuit::addCircuitData

This issue is related to by:

~~SVC-162~~ "Double teleport screen" bug freezes your avatar and requires viewer restart

Linden Lab Issue ID:

SL-29153

Description

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Original summary: Re-login available after crash suddenly takes up to at least 5 minutes!

After I crash (wich often happens ...) I used to be able to login again shortly after. Usually even within one minute again or as fast as the Viewer will load on my machine. Since recent days it appears to take up to at least 5 minutes before being able to login again. This appears to me as rediculous long and annoying.

(I already had several customers run away in the meantime, while trying to chat and explain things to them and then spontaniously crashing. To be able to trace them afterwards and apologize, I now started writing down their names right away...).

Note: I selected new feature as it's not really a bug either. Although it's bugging me personally.

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Comments

Change History

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Dzonatas Sol added a comment - 02/May/07 11:50 AM

Changed to bug as it appears to be a presence issue.

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Noto Pinion added a comment - 04/Jul/07 08:06 AM

So do my login.
When SL crash (or freeze my computer, sometimes) i can't relog before several minutes, waiting server log me out to its side.

Servers should be more reactive? Logging out process should be more important than logging in! server should engage immediate log out when user is logging in from same computer (or simply not to log out and continue as if user did not get off!)

It is very annoying when experiencing SL when others avies are waiting to your answers, while in a training group, tp, sells, buys, alluring, ...

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McCabe Maxsted added a comment - 04/Jul/07 06:01 PM

I've found that if I keep trying I'm eventually able to get in ahead of the supposed five minute delay. I agree, it's annoying, and can be very frustrating when you're in the middle of something important like teaching a class or talking to customers. Perhaps a linden (or someone else who knows) can clarify why the five minute delay exists?

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Tex Rhode added a comment - 04/Jul/07 11:33 PM

Long delays in crash reporting makes me kill the crash reporting process so I can log back on quickly.
I now have Edit, Preferences, General, Crash Reports set to Ask Before Sending.
My request is that there be an option to send a crash report after logging back in, and being able to resume an interrupted activity.

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Noto Pinion added a comment - 11/Jul/07 09:27 AM

@Tex: Better to let SL Crash Reporter doing its job, so Linden Lab can analyse that log.
The logging out process begin AFTER Crash Reporter did send the log file to server. Longer the time is used by Crash Reporter, longer we must wait.

What is awful is the way how logging out takes so much time after all!

To get a 15% more reactive computer (loading files into RAM and+or video card, writing other files), do compress your NTFS volume.
I did bought a 7200rpm hard disk drive with 16MB internal cache, formatted on NTFS then compressed it: I see the difference!

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Torley Linden added a comment - 19/Jul/07 12:40 PM

Good news, we know how troublesome this is, and has been for a matter of months. Fixed internally earlier by Zen Linden, watch for it soon. Syncing this issue with its internal counterpart...

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Torley Linden added a comment - 19/Jul/07 12:45 PM

Moved to SVC because this is a service problem, and not a "Crash" per se.

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dan linden added a comment - 27/Jul/07 04:33 PM

Verified on 1.18.1 Server
yessss!

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Torley Linden added a comment - 23/Aug/07 11:01 AM

Reopened – noticed this again today and asked Zen. May require a backbone change.

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Torley Linden added a comment - 27/Aug/07 11:39 AM

Re-closing because further investigation shows that these problems appear to be a new and different issue.