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Issue Details (XML | Word | Printable)

Key: SVC-3871
Type: Sub-task Sub-task
Status: Fix Pending Fix Pending
Priority: Critical Critical
Assignee: Simon Linden
Reporter: Yann Dufaux
Votes: 2
Watchers: 1
Operations

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2. Second Life Service - SVC
SVC-3867

Crash of viewer when clicking on ghost objects at (0,0,0) on a sim

Created: 21/Feb/09 07:28 AM   Updated: 12/May/09 12:30 PM
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Component/s: None
Affects Version/s: 1.25 Server
Fix Version/s: None

File Attachments: 1. File 2 days is over here, after 4 restart_001.bmp (3.47 MB)
2. File Bug at DiLemma City, SVC-306(1).tga (384 kB)
3. File Bug at Dilemma City, SVC-306(2).tga (384 kB)
4. File Bug at Dilemma City, SVC-306(3).tga (768 kB)
5. Text File SecondLifeCrashReport.log (587 kB)
6. File Snapshot_005.bmp (3.47 MB)
Image Attachments:

1. 0, 0, 0 Neptune.jpg
(82 kB)
2. 0, 0, 0 Pollux.jpg
(83 kB)
3. If i active an scripts.png
(1.14 MB)

4. SVC-3871 ().png
(851 kB)
5. with beacon script.png
(929 kB)
6. with out limites of sim.png
(247 kB)

7. without limit, with beacon script.png
(321 kB)
Issue Links:
Relates

Last Triaged: 17/Mar/09 01:01 PM
Linden Lab Issue ID: DEV-29123
Linden Lab Internal Branch: maint-viewer-14


 Description  « Hide
Reprod, this issue:

1) Find 0,0,1 on the simulator.
2) Identify the ghost objects at this point.
3) Click on this ghost object. (And viewer closes automatically with crash log.)
4) If you look carefully, You will see, a people sit on this ghost object sometimes.
5) If you have inspected this bug; Do not forget to vote on this jira, so when you give a comment is very important. Thank you

Second Life 1.22.10 (112393) Feb 18 2009 19:46:28 (Second Life Public Nightly)
Release Notes

You are at 137175.0, 273702.1, 21.6 in DiLemma City located at sim4071.agni.lindenlab.com (63.210.156.229:13001)
Second Life Server 1.25.5.109327
Release Notes

CPU: Intel Core 2 Series Processor (2304 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8600 GT/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.740000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.21929 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 1954/531365 (0.4%)

 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
[ Permlink | « Hide ]
Alexandrea Fride added a comment - 21/Feb/09 08:17 AM - edited
Confermed, repo

tp to 'DiLemma City/0/0/0' (or close to) put drawsetings more then 64m (or else object is not show ether) (i putted it on 512m but can be less i think)
ones its showing clicking on it craches (dont mather left or right click craches on both)

noting in error log other then

2009-02-21T16:09:10Z INFO: display_stats: FPS: 30.62
2009-02-21T16:09:22Z INFO: viewer_windows_exception_handler: Entering Windows Exception Handler...
2009-02-21T16:09:24Z INFO: LLAppViewer::handleViewerCrash: Handle viewer crash entry.
2009-02-21T16:09:24Z INFO: LLAppViewer::handleViewerCrash: Creating crash marker file C:\Users\Alexandrea\AppData\Roaming\SecondLife\logs\SecondLife.error_marker
2009-02-21T16:09:24Z INFO: LLAppViewer::handleViewerCrash: Created crash marker file C:\Users\Alexandrea\AppData\Roaming\SecondLife\logs\SecondLife.error_marker
2009-02-21T16:09:24Z INFO: LLAppViewer::handleViewerCrash: Handle viewer crash generating stats log.
2009-02-21T16:09:24Z INFO: LLAppViewer::writeDebugInfo: Opening debug file C:\Users\Alexandrea\AppData\Roaming\SecondLife\logs\debug_info.log

ps its feels like a users objects but a avatar that is stuck in limbo maybe by just region restart this wil be fixed


[ Permlink | « Hide ]
Harleen Gretzky added a comment - 21/Feb/09 08:24 AM
Reproduces for me, attaching crash log.

[ Permlink | « Hide ]
Moon Metty added a comment - 21/Feb/09 08:30 AM - edited
The spaceserver is probably the cause of these phantoms.

You can see a green dot on the big map, but not on the minimap.
On the sim "Cidade Maldita" there are 4 green dots at <0, 0, 0> but nothing is visible in-world.


[ Permlink | « Hide ]
Moon Metty added a comment - 21/Feb/09 09:48 AM
Hmmm, the green dots on the big map and on the mini map are in agreement now.
The phantom objects at Dilemma City are still there, no green dot.
The 4 green dots at Cidade Maldita are normal avatars.

[ Permlink | « Hide ]
Yann Dufaux added a comment - 21/Feb/09 02:25 PM - edited
I look at this bug for two days with residents, and my viewer or other plant every time I click on that thing.

[ Permlink | « Hide ]
kayliahh fellini added a comment - 21/Feb/09 03:18 PM
Hi , i'm the Estate owner of dilemma city , for more informations about this bug , we have restart the sim 2 time , and when the sim have restart the objets are alway here . Beginning only one objet and after in the day several items added . In an other part of the sim we have chairs and sometime when people sit on this chairs , we can see the avatar on the fantom but not all time .

[ Permlink | « Hide ]
Moon Metty added a comment - 21/Feb/09 04:50 PM
The spaceserver looks good, I looked for green dots all over the map >_<

=======

About the objects at <0, 0, 0> Dilemma City:

-No object or agent is picked up by llSensor.
-The objects are all attachments. Hair, dresses, shoes, chains ...
-Some of the objects appear to be scripted. Hovering the mouse over them makes the mouse-pointer turn into a hand.
-Interacting with the objects in any way first freezes the viewer for a few seconds before it crashes.
-The first attempt to relog gives the error: "The region has begun the logout process"
-After that I got the 5 minute wait several times, without having to wait the full 5 minutes.


[ Permlink | « Hide ]
Moon Metty added a comment - 22/Feb/09 09:37 AM
Here are some screenshots:

"0, 0, 0 Neptune": No visible objects, but there are beacons. Some beacons turn the mouse-pointer into a hand.
"0, 0, 0 Pollux" : Some objects, some beacons, and noone is sitting down on the sim.

=======

Yesterday I saw a couple dancing at <0, 0, 0> Apollo. The animations displayed normally. They were dancing elsewhere on the sim, and having a very good time. They couldn't hear me in local chat at <0, 0, 0>.

=======

The 1.21 viewer also sees the ghosts, but it crashes without the freeze, directly to desktop.


[ Permlink | « Hide ]
Yann Dufaux added a comment - 22/Feb/09 12:01 PM - edited
I have added two capture videos on youtub related to this bugs.

http://www.youtube.com/watch?v=4uG0jqGAdcU

and

http://www.youtube.com/watch?v=UkU0eqq-2HA

  • The videos are in Dvix format.. If you can't see you need download the Dvix codec.
  • Ok, you see the tags and the name on my radar MystiTool

Thank you to those who help me to validate the bugs


[ Permlink | « Hide ]
Yann Dufaux added a comment - 22/Feb/09 08:44 PM - edited
This bugs is related to old SVC-306 and new SVC-3867.

The possible cause an error message if the server try to erease an lost prims to <0,0,0> because is an bad sector.

Well, if i click on ghost prims my viewer crash instantaned. Because is not an existing prims
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