( most recent ticket to LL) ok i know i have been informed about the issue and to be putting my info into jira, but i dont see a point in that! just seems to be a backlog of the same issue, do you know when a fix is due or if one has even been started! i dont mean to sound disrepectful but it cant be that hard to fix, im desperate along with a few other hundred or thousand other residents, please dont say Hi there, thanks for your contact again. There is a bug with traffic reporting. Please report this via the Tools menu in the Second Life software or file a new jira at http://jira.secondlife.com . I'm sorry I don't have an immediate fix for this issue here. The developer team will need to work on this and this is a separate function from support tickets. Best, Matthew as after asking a few questions i got this as a reply well over 5 times, annoying i might add, thanks in advance, (IN THE PAST) hello, i have been working hard for 3 days to get my traffic up, yesterday i mamanged to get 6987 traffic and when i come ontoday the traffic has been reduced to 3059,this is not fare as i have worked hard with my collegues to raise it, can someone inform me to whats happened or to how this will be resolved please ty. also im not sure if this is the place to talk about this but i received an email to say i had broken the regualtions for a pg area, i cant think of anything i have done to breach your rules and i would like some more information to what it was that happened pls. thank you for reading this =) (REPLY) Solved: (5/30/08 9:42 AM PDT) Hello again, thanks for your contact. I need to refer you to my previous answer relating to traffic counts. This is nothing to do with the email you received about regulations for a pg area. That would have come from our Governance Team perhaps? I attach my last response re-traffic below. Best Regards, Matthew I regret that there seems to be some kind of bug that is causing some issues with traffic count. We're not clear why as yet but there is a public issue JIRA that has been created - http://jira.secondlife.com/browse/SVC-2333 Please file as much information as you feel is relevant to that for now. This will greatly help our Developers in working out a resolution to the problem. I'm sorry I don't have any quick fix for it as yet but hopefully our team will have one soon. Closed Alexus_Flatley Flatley closing because im not getting anywere 6/6/08 1:45 PM PDT Reopened Alexus_Flatley Flatley i give up! its gone from 10000 odd to 5000 today, im not happy, and the fact that you said exactly the same shows me you dont care. tnx for your help 6/6/08 6:30 AM PDT Closed Matthew Linden Hi there, thanks for your contact again. There is a bug with traffic reporting. Please report this via the Tools menu in the Second Life software or file a new jira at http://jira.secondlife.com . I'm sorry I don't have an immediate fix for this issue here. The developer team will need to work on this and this is a separate function from support tickets. Reopening this ticket will not assist in the resolution of this issue. Filing a report at the above url will greatly assist. Best, Matthew 6/6/08 6:14 AM PDT Customer Posted a Comment Alexus_Flatley Flatley ok today after being offline for a day my traffic is again messed up. the day before yesterday it was 12825 on ikon island and 1553 on ikon isle. today i have come on to find the island traffic at 10444 and the isle at 486. i know i have been told that there is a bug, but the bug is making people land counts go to 0 mine isnt which is why i have reopened this ticket. i feel i am wasting my time in trying to increase my traffic. totally unfair, i am wasting money to to get people in for one reason only. to increase the traffic but its not doing it. this may not be important to linden labs but it is to me. please please please look into this and not make out its another bug... 6/6/08 6:04 AM PDT Customer Posted a Comment Alexus_Flatley Flatley ok today after being offline for a day my traffic is again messed up. the day before yesterday it was 12825 on ikon island and 1553 on ikon isle. today i have come on to find the island traffic at 10444 and the isle at 486. i know i have been told that there is a bug, but the bug is making people land counts go to 0 mine isnt which is why i have reopened this ticket. i feel i am wasting my time in trying to increase my traffic. totally unfair, i am wasting money to to get people in for one reason only. to increase the traffic but its not doing it. this may not be important to linden labs but it is to me. please please please look into this and not make out its another bug... 6/5/08 1:24 AM PDT Reopened Alexus_Flatley Flatley this isnt resolved i keep getting this. have for the past week, traffics high then low one day. this is terrible, i have worked so hard to increase my traffic. it has gone up in 3 days, mine doesnt say zero but teds to not be counting and i have had a ful sim for 3 days solid. im not sure why i keep being told its to do with the bug because mines different to what there experiencing mine does not say 0. http://jira.secondlife.com/browse/SVC-2333 6/4/08 12:47 AM PDT Closed Matthew Linden Hi there, thansk for your contact again. There is a bug with traffic reporting. Please report this via the Tools menu in the Second Life software or file a new jira at http://jira.secondlife.com . I'm sorry I don't have an immediate fix for this issue here. The developer team will need to work on this and this is a separate function from support tickets. Best, Matthew 6/3/08 5:07 PM PDT Reopened Alexus_Flatley Flatley hi the problem has returned, the traffic counted, now again after 2 days the traffic hasnt moved when i have had a full sim both days. please please look into it, its not the same as people who are getting zero. mines got numbers of 12825 but it should of gone up and it hasnt=0 6/2/08 3:28 PM PDT Closed Alexus_Flatley Flatley all sorted now ty 6/2/08 3:27 PM PDT Customer Posted a Comment Alexus_Flatley Flatley hi my traffic seems to be right now, it has counted properly, thank you =) 5/31/08 1:53 PM PDT Reopened Alexus_Flatley Flatley my traffic was not effected until a few days ago, today again it has gone down, i worked hard to get it up to 6987, then as above i stated it went to 3059 now today after having a full sim for at least 4 hours its dropped to 2808, this is so unfair as i have worked so hard with my land. i hope that the numbers will be stored and that i havent worked for nothing, hopefully this bug you speak of will be resolved asap. can you confirm my traffic count will be stored or backed up on one of your systems. also the email i got i never said it had anythinig to do with the traffic count, i was unsure about what it was about and wanted to find out=) thank you for yout time=) i just noticed from the link you sent about the traffic count all these show as zero, mine isnt, so maybe it can or should be looked into=) 5/30/08 9:42 AM PDT Sent Final Resolution Matthew Linden (See solution) as you can see im getting nowere, i sent another ticket and this has been going on well over a year, im desperate for this to be resolved, as my business is suffering, traffic is what gets you in the top list and im hving to pay for advertising to try and keep up, (failing) PLEASE HELP ME!