[#SVC-3213] Friends List not updating

2. Second Life Service - SVC

Friends List not updating

Created: 10/Oct/08 08:01 AM Updated: 11/Oct/08 09:51 PM

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Second Life 1.20.16 (0) Sep 27 2008 10:33:21 (Restrained Life Release)
RestrainedLife viewer v1.12.6 (SL 1.20.16)

You are at 262262.8, 252871.7, 105.7 in Crystal located at sim3423.agni.lindenlab.com (216.82.21.158:13002)
Second Life Server 1.24.9.98659

CPU: AMD (Unknown model) (2200 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: Radeon X1950 Pro
OpenGL Version: 2.1.7976 Release
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18712 (Mozilla GRE version 1.8.1.11_0000000000)
Packets Lost: 225/25888 (0.9%)

Issue Links:

Relates

This issue Relates to:

~~SVC-85~~ Friends list inworld intermittently doesn't show online friends/Not Updating

~~VWR-9614~~ i cannot view my friends list or send IM's in secondlife

~~MISC-1644~~ There seems to be problems with the friends online list - people who are online are showing as offline, even though I'm stood next to them. I am stood talking to them but they aren't on my list. I've asked and apparently I don't show up for them as online

This issue is related to by:

~~VWR-9697~~ IM's are not being sent, and received as "offline" messages when relogging, plus friends list does not update.

~~VWR-9715~~ Alot of my friends cannot "read" me or see me on even tho im on. I send IMS they get them but I appear offline to them. When they IM me back anyways, I dont get the messages until I have relogged (as offline messages).

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My friends list is not updating, the only way I know who is really on is by checking friends online via the website.

The Crystal sim where I live also seems to be bugged for the past 24 hours. You cannot fly through sim lines, you cannot see the sims next door (they appear to be just water), and the only way to get to the sims nearby is to teleport there. Perhaps this has something to do with the bug?

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Ashe Revnik added a comment - 10/Oct/08 08:55 AM

Apparantly if I leave Crystal, I can IM like normal, and people appear on my Friends List again.

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Gellan Glenelg added a comment - 10/Oct/08 10:03 AM

Ashe,

As this issue is only affecting you, or your region, this is a support issue.
Please submit a support ticket, at http://secondlife.com/support