[#SVC-3173] logs me off when teleporting

2. Second Life Service - SVC

logs me off when teleporting

Created: 02/Oct/08 07:06 PM Updated: 06/Mar/09 06:57 AM

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Component/s:

Teleport

Affects Version/s:

None

Fix Version/s:

None

Environment:

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CPU: Intel Core 2 Series Processor (1733 MHz)
Memory: 2038 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: Intel
Graphics Card: Intel 965/963 Graphics Media Accelerator
OpenGL Version: 1.5.0 - Build 7.14.10.1437
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18532 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 7/22705 (0.0%)

Issue Links:

Duplicate

This issue duplicates:

SVC-3259 Logged out on failed teleport using Viewer 1.21/1.22/1.23

~~SVC-972~~ Viewer is logged out during failed teleport

Relates

This issue Relates to:

SVC-4986 Meta-Issue: Teleport Issues

Description

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For the last two hours, everytime I try to teleport either from the map or from a landmark, SL will tell me that I am now desconected from the region and that I am logged out. I have tried every option to teleport with no success. Also when I log back in, until I changed my log in location, I was logged into a location that I had not been to for quite some time.
I uninstalled the SL viewer and re-installed it with the same results. From what I understand, though my wife was not affected the same time I was, it eventually affected her too.

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Ellla McMahon added a comment - 02/Oct/08 07:18 PM - edited

Eloyin, please add a comment on which Viewer you are using, how you are connected to the net (wired/wireless), which router and which ISP you are using.

If this issue happens again, before you restart Second Life please attach your latest SecondLife log and crash report to this issue

Knowledge Base > Second Life Info > Solution Finder > Technical Issue > Where do I find my Second Life diagnostic logs? Topic #: 4051-4209
http://secondlife.com/support/?questionID=4209

Thank you

EDIT : Eloyin, please try the latest Viewer 1.21.6 and reopen [left sidebar] with further comment if you still have this issue.

Thank you : )

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Terrioke Swansong added a comment - 05/Mar/09 12:10 PM

I am having the same problem. Logged of after trying to transport.

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Ellla McMahon added a comment - 06/Mar/09 06:56 AM

Terrioke, please try right-clicking on yourself and selecting Take Off > Detach All to remove your attachments. Then, try relogging. Scripted attachments have the ability to affect your avatar's movement.

Please try unplugging your modems and routers for a full minute, then plug them back in and log back into Second Life.

Please see this article in Knowledge Base I'm having navigation issues > I'm having trouble teleporting

Please check your network connection How do I check for packet loss (network lag)? and Unusually restrictive firewalls block teleporting

If you still have an issue, and see this Error Message, please add your comment and vote on the main issue, "You have been logged out of Second Life: You have been disconnected from the region you were in" SVC-3259

Please add, on SVC-3259, your

full computer environment Help > About Second Life

ISP and what kind of DSL/Cable modem you have

how you connect to the internet (wired/wireless)

For Region/Account-specific help please post a Ticket with Support

Thank you : )