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Issue Details (XML | Word | Printable)

Key: SVC-2462
Type: Bug Bug
Status: Open Open
Priority: Critical Critical
Assignee: WorkingOnIt Linden
Reporter: Apotheus Silverman
Votes: 23
Watchers: 8
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2. Second Life Service - SVC

External email to LSL scripts failing 100% of the time

Created: 02/Jun/08 11:24 AM   Updated: 27/Jun/08 03:06 AM
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Component/s: Performance
Affects Version/s: None
Fix Version/s: None

Linden Lab Issue ID: DEV-16722


 Description  « Hide
All email from external servers sent to LSL scripts is failing. data.agni.lindenlab.com either refuses connections, the TCP handshake times out, or a read timeout occurs before our server receives anything. I've verified the problem is happening from multiple internet hosts. My mail server logs since Friday afternoon show 100% failure except for brief periods of a few seconds once every 12-15 hours where a cluster of messages make it through.

Most attempts look like this in my server logs:

Jun 2 11:09:41 mail postfix/qmgr[32337]: E6B558D6C55: to=<xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx@lsl.secondlife.com>, relay=none, delay=0, status=deferred (delivery temporarily suspended: connect to data.agni.lindenlab.com[64.154.223.192]: read timeout)
Jun 2 11:20:36 mail postfix/qmgr[32337]: B6A518D5E1C: to=<xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx@lsl.secondlife.com>, relay=none, delay=0, status=deferred (delivery temporarily suspended: connect to data.agni.lindenlab.com[64.154.223.192]: Connection timed out)



 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Alexa Linden made changes - 16/Jun/08 02:21 PM
Field Original Value New Value
Assignee WorkingOnIt Linden [ WorkingOnIt Linden ]
lindenrobot made changes - 16/Jun/08 02:21 PM
Linden Lab Issue ID DEV-16722
Sue Linden made changes - 13/Nov/08 12:05 PM
Workflow jira-2007-12-22a [ 56444 ] jira-2008-11-14 [ 81111 ]
Sue Linden made changes - 13/Nov/08 04:32 PM
Workflow jira-2008-11-14 [ 81111 ] jira-2008-11-14a [ 87606 ]
Sue Linden made changes - 13/Nov/08 04:53 PM
Workflow jira-2008-11-14 [ 87606 ] jira-2008-11-14a [ 94370 ]