[#SVC-223] Replying to an offline IM does not work

2. Second Life Service - SVC

Replying to an offline IM does not work

Created: 23/May/07 06:25 AM Updated: 19/Nov/08 06:50 AM

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Component/s:

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Affects Version/s:

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Fix Version/s:

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Issue Links:

Duplicate

This issue is original of duplicate:

SVC-229 Email into world does not work.

~~SVC-3434~~ Replies to offline IM's are not being delivered to Second Life recipient

Relates

This issue Relates to:

~~SVC-44~~ Replying to IMs received is not working

This issue is related to by:

SVC-1144 replies to offline emails can't contain unicode

SVC-229 Email into world does not work.

Description

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I have been attempting to reply to offline IMs that I receive from online characters on a number of occasions. I know the characters are still online, but they never receive the message (even after some time has elapsed). This system used to work for me from the same email client

I do not get any notification that the email has failed

I know that my emails are working in general (have sent a copy of the reply to another address and that arrives.

I have tried a different email client without success

My client is Yahoo.co.uk's web based client (Yahoo beta).

The outgoing header is:

From imsaho Fleury Wed May 23 07:52:40 2007
Received: from [212.155.191.21] by web23403.mail.ird.yahoo.com via HTTP; Wed, 23 May 2007 07:52:40 GMT
Date: Wed, 23 May 2007 07:52:40 +0000 (GMT)
From: imsaho Fleury <imsaho.fleury@yaboo.co.uk>
Subject: Re: Message From Second Life
To:
Carl Wilder <tsh3tklhia3g42ui5uztw7mucvhgmzuw65tj3f6adbrxqcejxi7rxinyo2fboo57@im.agni.lindenlab.com>
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="0-924512479-1179906760=:13635"
Content-Length: 554

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Comments

Change History

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Torley Linden added a comment - 01/Jun/07 09:22 AM

How many days have elapsed from the time you received the IM offline to the time you replied to it? Over a few days will expire that "session". If that's the case, that's intended, and you can close the issue, but if it's say, within an hour or so and it fails, post the failure message.

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Simon Nolan added a comment - 01/Jun/07 12:28 PM

I've linked as a duplicate SVC-229, where I attempted to reproduce this issue and was unsuccessful.

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Simon Nolan added a comment - 01/Jun/07 12:35 PM

Hrm. I noticed that there appears to be a carriage return in the "To:" header, and coincidentally I stumbled upon ~~SVC-44~~ where email replies to IMs bounce because of the malformed header. I wanted to note that one here, but I'm not sure if it's related, so I haven't linked it.