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Issue Details (XML | Word | Printable)

Key: SVC-1815
Type: Bug Bug
Status: Resolved Resolved
Resolution: Fixed
Priority: Critical Critical
Assignee: WorkingOnIt Linden
Reporter: Alvargi Daniels
Votes: 220
Watchers: 41
Operations

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2. Second Life Service - SVC

llDialog menus can fail when an object is deeded to a group

Created: 10/Mar/08 08:22 PM   Updated: 27/Sep/09 08:17 AM
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Component/s: Groups
Affects Version/s: Mono Beta, 1.19.0 Server, 1.21.0 Server, 1.22.1 Server, 1.22.2 Server, 1.22.3 Server, 1.22.4 Server, 1.23.0, 1.23.4 Server, 1.24 Server, 1.25 Server, 1.26 Server
Fix Version/s: 1.26 Server

Environment:
*NOTE* The only known fixes are to reboot the region, also deeding another object may kick start menus again.
=======================================================================================

Second Life 1.19.1 (0) Mar 5 2008 17:51:19 (Second Life Release Candidate)

You are at 266775.5, 294098.1, 25.2 in Tara Devi located at sim3015.agni.lindenlab.com (216.82.20.4:13006)
Second Life Server 1.19.1.81484

CPU: Intel Core 2 Series Processor (2399 MHz)
Memory: 4094 MB
OS Version: Microsoft Windows Vista Service Pack 1, v.668 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTS/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.13588 (Mozilla GRE version 1.8.1.11_0000000000)
Packets Lost: 1370/1315615 (0.1%)
Viewer Digest: e8544d60-0dcc-c88a-47b1-f6c28df85b73
Issue Links:
Duplicate
 
Relates
 

Linden Lab Issue ID: DEV-12042


 Description  « Hide
Today I've had two reports from two different customers on two different sims, about dialogs not coming up on my radio products. I was able to verify one personally in the sim listed above in the environment text box. Of particular note is that the owner of that parcel was unable to bring up dialogs on two additional products (not mine) a security orb and a dance floor.

I tried to isolate the issue, but in the middle of that effort, what ever was stuck on that sim, fixed itself and both I and my customer were presented with a long list of dialogs from previous touch events. I did not observe any significantly poor script time processing or time dilation stat to indicate that was an issue. This was not lag induced.

Products with menu systems that did not work.
Radio: Internet Radio Version 1.61 - Alvarg Daniels creator
Dance Floor: 10X10 FIREY NIGHTS DANCE FLOOR by Skylar Raine
Security Orb: Land-Security Orb 1.0.14 by Thomas Conover

Another thing in common : All three (radio, security orb and dance floor) items are deeded to a group.

A small test script in a single prim with a touch event and llDialog calls worked fine (even when deeded to a group) and I was about to add a repeating sensor to the script when touch events started behaving normally again.

This went far beyond lag - touch events were not being processed for at least 15 minutes while I was present and my customer said that it had stopped working at least 4 hours before that.

Here is a summary of the IM conversation:

[18:32] *** parent estate: 1, mainland
[18:32] Ullrich Thor: are you online mate?
[18:56] Alvargi Daniels: I am here now
[18:57] Ullrich Thor: Heya
[18:57] Ullrich Thor: I am thinking it is a SL thing
[18:57] Ullrich Thor: but my Internet Radio does not respond to touch
[18:57] Ullrich Thor: chat commands work
[18:57] Alvargi Daniels: hmmm
[18:57] Ullrich Thor: radio is playing
[18:58] Ullrich Thor: just no menu
..... not relavant
[19:01] Alvargi Daniels: what Linden client are you using?
[19:01] Ullrich Thor: the new one...
[19:01] Ullrich Thor: not windlight
[19:02] Ullrich Thor: Second Life 1.19.1 (0) Mar 5 2008 17:51:19 (Second Life Release Candidate)
[19:02] Alvargi Daniels: ok the release candidate
[19:02] Ullrich Thor: nods
[19:02] Alvargi Daniels: switch viewers then try it
[19:03] Ullrich Thor: my wife tried it earlier too and she could not use it
[19:03] Alvargi Daniels: you are the 2nd person to report this
[19:03] Ullrich Thor: ok
[19:03] Ullrich Thor: brb
[19:06] Ullrich Thor: ok now on Second Life 1.19.0 (5) Feb 28 2008 17:18:12 (Second Life Release) and still no menu
[19:06] Alvargi Daniels: is the radio deeded to a group?
[19:06] Ullrich Thor: yes
[19:07] Alvargi Daniels: please drop the radio on my profile I will look
[19:07] Ullrich Thor: kk
[19:09] Alvargi Daniels: see if that new one works
[19:09] Alvargi Daniels: your old radio works fine for me
[19:09] Ullrich Thor: hmmm
[19:13] Ullrich Thor: still no menu
[19:13] Alvargi Daniels: ok this is very odd
[19:13] Alvargi Daniels: are you in a Havok 4 sim?
[19:13] Ullrich Thor: dont think so
[19:13] Ullrich Thor: Tera Devi
[19:14] Ullrich Thor: want a tp?
[19:14] Alvargi Daniels: what is the Second Life Server version it looks like 1.19.1.81484
[19:14] Alvargi Daniels: just look at the help about again
[19:14] Ullrich Thor: You are at 266773.7, 294097.2, 25.3 in Tara Devi located at sim3015.agni.lindenlab.com (216.82.20.4:13006) Second Life Server 1.19.1.81484
[19:14] Alvargi Daniels: yes please tp me
[19:14] Alvargi Daniels: I want to see if touch works for me

touch did not respond to me

[19:17] Alvargi Daniels: your security orb just kicked me home
[19:19] Ullrich Thor: interesting... the touch menue does not work on my Security orb either
[19:19] Ullrich Thor: but it works on my Body guard
[19:19] Ullrich Thor: same builder
[19:20] Ullrich Thor: my teleporters work.. but my Dance floor does not
[19:20] Ullrich Thor: only select items
[19:20] Ullrich Thor: very odd
[19:20] Alvargi Daniels: very



 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Alvargi Daniels made changes - 11/Mar/08 02:24 PM
Field Original Value New Value
Summary Touch events are "stuck" in a server queue and not passed to scripts llDialog call can fail when an object is deeded to a group and the script contains an active repeating sensor
Harleen Gretzky made changes - 16/Mar/08 07:01 PM
Link This issue is duplicated by SVC-1859 [ SVC-1859 ]
lindenrobot made changes - 17/Mar/08 08:49 AM
Linden Lab Issue ID DEV-12042
Torley Linden made changes - 07/Apr/08 10:40 AM
Assignee WorkingOnIt Linden [ WorkingOnIt Linden ]
Harleen Gretzky made changes - 20/Apr/08 11:17 AM
Link This issue is duplicated by MISC-1136 [ MISC-1136 ]
Harleen Gretzky made changes - 20/Apr/08 11:19 AM
Summary llDialog call can fail when an object is deeded to a group and the script contains an active repeating sensor llDialog call can fail when an object is deeded to a group
Harleen Gretzky made changes - 30/Apr/08 08:59 PM
Link This issue is duplicated by SVC-2259 [ SVC-2259 ]
Psyke Phaeton made changes - 30/Apr/08 09:42 PM
Affects Version/s 1.21.0 Server [ 10310 ]
McCabe Maxsted made changes - 12/Aug/08 08:41 PM
Component/s Groups [ 10222 ]
McCabe Maxsted made changes - 12/Aug/08 08:47 PM
Link This issue is related to by SVC-1375 [ SVC-1375 ]
Psyke Phaeton made changes - 13/Aug/08 06:52 PM
Affects Version/s 1.23.4 Server [ 10343 ]
Affects Version/s 1.22.4 Server [ 10340 ]
Affects Version/s 1.22.3 Server [ 10331 ]
Affects Version/s 1.22.2 Server [ 10330 ]
Affects Version/s 1.22.1 Server [ 10320 ]
Affects Version/s 1.23.0 [ 10341 ]
Affects Version/s Mono Beta [ 10240 ]
delisha Aya made changes - 14/Sep/08 08:32 AM
Status Open [ 1 ] Fix Pending [ 10001 ]
Psyke Phaeton made changes - 19/Sep/08 06:51 AM
Affects Version/s 1.24 Server [ 10351 ]
Harleen Gretzky made changes - 28/Sep/08 03:39 PM
Link This issue is duplicated by VWR-9395 [ VWR-9395 ]
Harleen Gretzky made changes - 01/Oct/08 01:24 AM
Link This issue is original of duplicate VWR-9451 [ VWR-9451 ]
Ellla McMahon made changes - 13/Oct/08 09:47 AM
Link This issue is related to by VWR-9655 [ VWR-9655 ]
Ellla McMahon made changes - 14/Oct/08 09:06 AM
Link This issue is related to by MISC-1663 [ MISC-1663 ]
Sue Linden made changes - 13/Nov/08 12:06 PM
Workflow jira-2007-12-22a [ 53280 ] jira-2008-11-14 [ 81532 ]
Sue Linden made changes - 13/Nov/08 04:34 PM
Workflow jira-2008-11-14 [ 81532 ] jira-2008-11-14a [ 88446 ]
Psyke Phaeton made changes - 09/Dec/08 07:25 PM
Summary llDialog call can fail when an object is deeded to a group llDialog menus can fail when an object is deeded to a group
Psyke Phaeton made changes - 09/Dec/08 07:28 PM
Environment Second Life 1.19.1 (0) Mar 5 2008 17:51:19 (Second Life Release Candidate)

You are at 266775.5, 294098.1, 25.2 in Tara Devi located at sim3015.agni.lindenlab.com (216.82.20.4:13006)
Second Life Server 1.19.1.81484

CPU: Intel Core 2 Series Processor (2399 MHz)
Memory: 4094 MB
OS Version: Microsoft Windows Vista Service Pack 1, v.668 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTS/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.13588 (Mozilla GRE version 1.8.1.11_0000000000)
Packets Lost: 1370/1315615 (0.1%)
Viewer Digest: e8544d60-0dcc-c88a-47b1-f6c28df85b73
*NOTE* The only known fix is to reboot the region.
=======================================

Second Life 1.19.1 (0) Mar 5 2008 17:51:19 (Second Life Release Candidate)

You are at 266775.5, 294098.1, 25.2 in Tara Devi located at sim3015.agni.lindenlab.com (216.82.20.4:13006)
Second Life Server 1.19.1.81484

CPU: Intel Core 2 Series Processor (2399 MHz)
Memory: 4094 MB
OS Version: Microsoft Windows Vista Service Pack 1, v.668 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTS/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.13588 (Mozilla GRE version 1.8.1.11_0000000000)
Packets Lost: 1370/1315615 (0.1%)
Viewer Digest: e8544d60-0dcc-c88a-47b1-f6c28df85b73
Shantiona Charron made changes - 17/Dec/08 06:16 AM
Status Fix Pending [ 10001 ] Reopened [ 4 ]
Psyke Phaeton made changes - 10/Jan/09 08:57 AM
Environment *NOTE* The only known fix is to reboot the region.
=======================================

Second Life 1.19.1 (0) Mar 5 2008 17:51:19 (Second Life Release Candidate)

You are at 266775.5, 294098.1, 25.2 in Tara Devi located at sim3015.agni.lindenlab.com (216.82.20.4:13006)
Second Life Server 1.19.1.81484

CPU: Intel Core 2 Series Processor (2399 MHz)
Memory: 4094 MB
OS Version: Microsoft Windows Vista Service Pack 1, v.668 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTS/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.13588 (Mozilla GRE version 1.8.1.11_0000000000)
Packets Lost: 1370/1315615 (0.1%)
Viewer Digest: e8544d60-0dcc-c88a-47b1-f6c28df85b73
*NOTE* The only known fixes are to reboot the region, also deeding another object may kick start menus again.
=======================================================================================

Second Life 1.19.1 (0) Mar 5 2008 17:51:19 (Second Life Release Candidate)

You are at 266775.5, 294098.1, 25.2 in Tara Devi located at sim3015.agni.lindenlab.com (216.82.20.4:13006)
Second Life Server 1.19.1.81484

CPU: Intel Core 2 Series Processor (2399 MHz)
Memory: 4094 MB
OS Version: Microsoft Windows Vista Service Pack 1, v.668 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTS/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.13588 (Mozilla GRE version 1.8.1.11_0000000000)
Packets Lost: 1370/1315615 (0.1%)
Viewer Digest: e8544d60-0dcc-c88a-47b1-f6c28df85b73
Psyke Phaeton made changes - 25/Apr/09 06:26 PM
Affects Version/s 1.26 Server [ 10420 ]
Affects Version/s 1.25 Server [ 10380 ]
Psyke Phaeton made changes - 26/Sep/09 08:04 PM
Status Reopened [ 4 ] Resolved [ 5 ]
Fix Version/s 1.23.0 [ 10341 ]
Fix Version/s 1.30 Server [ 10510 ]
Fix Version/s 1.27 Server [ 10460 ]
Fix Version/s 1.26 Server [ 10420 ]
Fix Version/s 1.25 Server [ 10380 ]
Fix Version/s 1.24 Server [ 10351 ]
Fix Version/s 1.23.4 Server [ 10343 ]
Fix Version/s 1.22.4 Server [ 10340 ]
Fix Version/s 1.22.3 Server [ 10331 ]
Fix Version/s 1.22.2 Server [ 10330 ]
Fix Version/s 1.22.1 Server [ 10320 ]
Fix Version/s 1.21.0 Server [ 10310 ]
Fix Version/s Mono Beta [ 10240 ]
Resolution Fixed [ 1 ]
Ellla McMahon made changes - 27/Sep/09 08:15 AM
Affects Version/s Mono Beta [ 10240 ]
Affects Version/s 1.21.0 Server [ 10310 ]
Affects Version/s 1.22.1 Server [ 10320 ]
Affects Version/s 1.22.2 Server [ 10330 ]
Affects Version/s 1.22.3 Server [ 10331 ]
Affects Version/s 1.22.4 Server [ 10340 ]
Affects Version/s 1.23.0 [ 10341 ]
Affects Version/s 1.23.4 Server [ 10343 ]
Affects Version/s 1.24 Server [ 10351 ]
Affects Version/s 1.25 Server [ 10380 ]
Ellla McMahon made changes - 27/Sep/09 08:16 AM
Affects Version/s 1.25 Server [ 10380 ]
Affects Version/s 1.24 Server [ 10351 ]
Affects Version/s 1.23.4 Server [ 10343 ]
Affects Version/s 1.22.4 Server [ 10340 ]
Affects Version/s 1.22.3 Server [ 10331 ]
Affects Version/s 1.22.2 Server [ 10330 ]
Affects Version/s 1.22.1 Server [ 10320 ]
Affects Version/s 1.21.0 Server [ 10310 ]
Affects Version/s Mono Beta [ 10240 ]
Ellla McMahon made changes - 27/Sep/09 08:17 AM
Fix Version/s Mono Beta [ 10240 ]
Fix Version/s 1.21.0 Server [ 10310 ]
Fix Version/s 1.22.1 Server [ 10320 ]
Fix Version/s 1.22.2 Server [ 10330 ]
Fix Version/s 1.22.3 Server [ 10331 ]
Fix Version/s 1.22.4 Server [ 10340 ]
Fix Version/s 1.23.0 [ 10341 ]
Fix Version/s 1.23.4 Server [ 10343 ]
Fix Version/s 1.24 Server [ 10351 ]
Fix Version/s 1.25 Server [ 10380 ]
Fix Version/s 1.27 Server [ 10460 ]
Fix Version/s 1.30 Server [ 10510 ]
Affects Version/s 1.23.0 [ 10341 ]