[#SVC-179] Cannot Teleport Away From Wasp Region

2. Second Life Service - SVC

Cannot Teleport Away From Wasp Region

Created: 04/May/07 09:44 AM Updated: 13/May/07 09:19 PM

Component/s:

Teleport

Affects Version/s:

None

Fix Version/s:

None

Time Tracking:

Not Specified

File Attachments:

None

Image Attachments:

1. oh no.jpg
(51 kB)

2. progress bar crawling.jpg
(12 kB)

Environment:

ALL

Issue Links:

Relates

This issue Relates to:

SVC-122 Simulators stay online even when the CAPS server is down

~~VWR-535~~ Attempting to TP causes logout.

This issue is related to by:

~~MISC-15~~ Can't get out of "Clementina" if a teleport, fly or try to be teleported by a friend i am log out and have to exit.

Source Version:	1.15.0 (2)
Linden Lab Issue ID:	SL-40457

Description

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Residents may teleport into the Wasp Region but any attempt to leleport away from the region result in hang time and a disconnect.

Confirmed by several Mentors and LiveHelpers

All

Comments

Work Log

Change History

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WorkingOnIt Linden added a comment - 04/May/07 09:58 AM

Interesting. I was able to repro this... shows me a slow-crawling teleport progress bar, as attached, then disconnects me!

Let me link this up to some related issues, I know we've been looking for solid repros where you get disconnected during teleport, and this appears to be the best yet.

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Dirk Talamasca added a comment - 04/May/07 10:10 AM

Torley, residents in Concierge chat are now reporting this is happening in their regions as well with a bonus issue in that they cannot login to their regions. I experienced this upon relogging after being disconnected from Wasp. I have not yet verified this via teleporting to the newly reported regions myself as I am watching the reports come in but all symptoms being reported are coinciding.

Damania (128, 118, 35) and Ausra (158, 170, 41) reporting this.

Damanios Thetan: I apparently been able to disconnect my sim from the login server... it shows online, but going there causes me to get logged off... with 'login packet never received by server'... anybody know a solution?
Funk Schnook: do you have another estate manager who can restart it? Might be wortha shot
Spritely Pixel: call concierge?
Sundance Churchill: Contact Concierge
Skylar Gregory: yea i am having the same problem

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Dirk Talamasca added a comment - 04/May/07 10:17 AM

Can't login at all now. OOPS!

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Buckaroo Mu added a comment - 04/May/07 11:06 AM

Additional details - happening all over the place. I Tped from Zeds Pitch to the sim next door (to the West), just to see if it was down - because from Zeds Pitch, the two neighboring sims to the north and west did not appear (ocean only). As if they were down. However, once I TPed into the sim next door (again, to the west, sorry, bad with neighbor names), I could not TP out.

So it's not just a TP problem, but an "awareness of sim status" problem. Sims are thinking other sims are down.

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WorkingOnIt Linden added a comment - 04/May/07 11:24 AM

Hrm, larger network issues – http://blog.secondlife.com/2007/05/04/1057-pdt-experiencing-network-issues/

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WorkingOnIt Linden added a comment - 04/May/07 11:25 AM

If anyone finds a good repro for ~~VWR-535~~ when we're not experiencing such issues, please say so, because we've been trying to track it down, and this at first seemed like a good lead.

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meade paravane added a comment - 04/May/07 01:41 PM

After the "looking better" blog message, I went to wasp and tried to TP away - got logged out. I get this from the debugger on XP...

INFO: LLCircuitData::dumpResendCountAndReset: Circuit: 69.25.105.25:13004 resent 33 packets
INFO: LLWorldMap::sendMapLayerRequest via message system
INFO: LLWorldMap::processMapLayerReply from message system
WARNING: LLWorldMap::processMapLayerReply: Invalid or out of date map image type returned!
INFO: LLWorldMap::processMapLayerReply from message system
WARNING: LLVOAvatar::processAvatarAppearance: AvatarAppearance msg received without any parameters
INFO: LLWorldMap::sendMapLayerRequest via message system
INFO: LLWorldMap::processMapLayerReply from message system
WARNING: LLWorldMap::processMapLayerReply: Invalid or out of date map image type returned!
INFO: LLWorldMap::processMapLayerReply from message system
INFO: LLAgent::teleportRequest: TeleportRequest: '1126999418728192':{ 171.735, 21.8661, 61.6378 }
WARNING: updateMeshTextures: invalid host for object: 696bc75e-c5ec-47ac-be08-b05cec748f6d
The thread 'Win32 Thread' (0xd64) has exited with code 0 (0x0).
INFO: idle: Kills on unknown objects: 13
INFO: LLCircuitData::dumpResendCountAndReset: Circuit: 64.154.220.110:13004 resent 25 packets
INFO: LLWorld::removeRegion: Removing region 262400:257536
INFO: LLMessageSystem::disableCircuit for 69.25.105.242:12035
INFO: LLCircuit::removeCircuitData for 69.25.105.242:12035
WARNING: updateMeshTextures: invalid host for object: 441ecaf6-805b-49aa-9ca1-08c6e73cb507
INFO: LLWorld::removeRegion: Removing region 262656:257792
INFO: LLMessageSystem::disableCircuit for 72.5.13.125:13006
INFO: LLCircuit::removeCircuitData for 72.5.13.125:13006
INFO: LLWorld::removeRegion: Removing region 262400:257792
INFO: LLEventPoll::Impl::stop <7> https://sim593.agni.lindenlab.com:12043/cap/5d31576a-72a0-29da-0a8a-c10b749862db
INFO: LLMessageSystem::disableCircuit for 69.25.105.25:13004
INFO: LLCircuit::removeCircuitData for 69.25.105.25:13004
INFO: LLWorld::removeRegion: Removing region 254976:264192
INFO: LLMessageSystem::disableCircuit for 72.5.13.98:13005
INFO: LLCircuit::removeCircuitData for 72.5.13.98:13005
INFO: LLWorld::removeRegion: Removing region 255232:263936
INFO: LLMessageSystem::disableCircuit for 66.150.245.218:12035
INFO: LLCircuit::removeCircuitData for 66.150.245.218:12035
WARNING: LLWorld::removeRegion: RegionDump: 69.25.104.219:12035 { 261888, 257280, 0 }
WARNING: LLWorld::removeRegion: RegionDump: Wasp 64.154.220.110:13004 { 255232, 264192, 0 }
WARNING: LLWorld::removeRegion: RegionDump: 72.5.12.224:13004 { 255488, 264192, 0 }
WARNING: LLWorld::removeRegion: Agent position global { 255360, 264320, 61.6378 } agent { 128, 127.541, 61.6378 }
WARNING: LLWorld::removeRegion: Regions visited 6
WARNING: LLWorld::removeRegion: gFrameTimeSeconds 1127.2
WARNING: LLWorld::removeRegion: Disabling region Wasp that agent is in!
WARNING: LLAlertDialog::createXml: Alert: [YouHaveBeenLoggedOut]
WARNING: LLAlertDialog::createDialog: Alert: You have been logged out of Second Life:

You have been disconnected from the region you were in.

Click Continue to look at existing IM and chat.
You will not be able to perform any other operations.
Click Quit to exit Second Life immediately.
INFO: LLMessageSystem::disableCircuit for 64.154.220.110:13004
INFO: LLCircuit::removeCircuitData for 64.154.220.110:13004
INFO: LLViewerWindow::saveSnapshot: Saving snapshot to: C:\Documents and Settings\<my login>\Application Data\SecondLife\meade_paravane/screen_last.bmp
INFO: disconnect_viewer: Disconnecting viewer!
INFO: LLInventoryModel::saveToFile(C:\Documents and Settings\<my login>\Application Data\SecondLife\cache\475d1293-4253-4045-9102-b0a5190c5946.inv)
INFO: LLInventoryModel::saveToFile(C:\Documents and Settings\<my login>\Application Data\SecondLife\cache\ba2a564a-f0f1-4b82-9c61-b7520bfcd09f.inv)
INFO: render_disconnected_background: Loading last bitmap...

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Thraxis Epsilon added a comment - 04/May/07 01:53 PM

This sounds very much like what is described in SVC-122

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Dirk Talamasca added a comment - 04/May/07 02:05 PM

Thanks meade and Thrax. Just logged in once again Wasp is indeed still hosed.

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Dirk Talamasca added a comment - 04/May/07 03:50 PM

Wasp seems to have returned to normal. Could someone please confirm and close this issue?

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meade paravane added a comment - 04/May/07 07:21 PM

Yep. Much better now.

/me suggests Dirk closes this issue.