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Coral Gausman added a comment - 17/Feb/08 02:33 PM
Turning scripts off at the parcel or the region level does not help, neither does disabling the scripts in the prim itself.
Steps to reproduce the bug:
Observed results:
Expected results:
To me it happened when i tried to pick up my house with all its interiour.
It had ~2200 Prims and when i took it to inventory a few objects werent picked up. I had to pick up those again and these are rezzable. The main part of it still should have over 2000 prims and is not rezzable... i cant remember for sure, but i guess it had over 1200 scripts in it. I tried to rezz it in an empty sandbox (500 of 15000 is empty no?) with everything deactivated on the sim... but the time dilation goes down (worst was 0.06 for me) and then the error-message appears. Took 5-12 seconds for me when i tried to rezz it until the message came. After this on the next try to rezz i immediately get the error 'Unable to create an object that has caused problems on the sim' or such.. Just in this moment i tried to rezz again to reproduce the second error message and now i totally lost it in my inventory. The sim i was in has crashed. My business is ruined because a sim owner returned objects, whether on accident or not. I have 38 objects with 1254 scripted prims valued at 90K that can never be rezzed. How is it possible to allow these items to be returned as a multiple item when they are scripted and can't be recovered? If anyone at LL has come up with a solution or a test server that has higher limits, I would really like to recover my inventory. I have the same error messages as everyone else. I'm sure I have no recourse again the sim owner because, let's face it, there is no recourse in SL.
PLEASE HELP! Happened to me lost enough to shut my business down. Ya know if anyone simply types in coalesed object wont rez in google you will find hundreds of threads regarding this exact same issue. This is in no way something that isnt known about. Further more coalesed objects have caused numerous issues, If linden plants are in there your object wont rez. Coalesing returned objects should be removed until this can be fixed. Returning the objects individually like was done in the past is a better solution.
I have had the same thing happen at least 2 times to me. I couldn't log on the past month due to my graphics card crashing out on me so I couldn't pay my estate land I rented. The owner sent back all my items. I can't rez them & lost some of them. I lost over 35-40 games of Zyngo etc. Valued over $350 - $400 I've lost cause of this. If objects get sent back conjoined & this don't work, then objects should get sent back 1 by 1 all separate just like we rezzed them!!!!
I talked to live support chat & there was nothing they could do to solve this issue for me. I sent in a support ticket. How are people supposed to do business on Second Life if objects get returned you can;'t use anymore or get lost. I am very unhappy. These objects were purchase with my money & I know nothing will be done about this issue. I was just searching through my inventory any items I had out also went missing in my inventory. Say if object named ABC was on this return & coalesced with other items sent back. All the items ABC are now missing in your inventory.
I had made some custom wonder chairs they were out on this land. They were returned in with all those prims. I searched my inventory and those custom wonder chairs I created are now missing. I've noticed 4-5 other items are missing from my inventory due to this bug. So this bug not only deleted items I had out but items from my inventory. This is a very serious security issued that needs to be looked into a lot harder. Add "Return All Objects" as an estate-wide feature for a specified resident
https://jira.secondlife.com/browse/MISC-713 
This issue, which is soon to be enabled in server version 1.24.x goes against all of our concerns with this coalesced object issue, and in effect makes it easier to happen to others in the future.. please, take the time to comment on that issue as well.. its not that the other issue is a bad issue, infact i agree with it.. BUT it should not be in place UNTIL there is a resolution on this issue 2 Months Ago , one people RETURN all my Zyngo machines ,have it in one region , i LOST 105 Zyngo Machines , i try to rezz the object created in lost and found folder and i cant rezz it in any version, its very important fix this problem , because a lot of people have this problem and LOST a lot of money, i save this object in my inventory , because i pay $200,000 L for this machines ( 750.00 USD ) and i hope one day , this bug Fixed , and recover my machines
 snif snif ....Pleaseeeeee give importance to this topic ( BUG ) to have a SOLUTION !! Regards, FFernando R. A work around is: try to link as much of the prims as you can.
I guess that this is a grey-goo fence feature. I have had it myself. First rez attempt gives "unable to create requested object" Second rez attempt gives (don't remember exact message anymore) "unable to rez object in region where it has caused problems." About lost content, contact the support team to help you out on getting your assets restored, they will help you for sure. – Christophe003 Carter Talking to support team dont work!!!!! UI had to reopen the ticket 3 times before I gave up on any help from Linden Labs. This is VERY VERY SAD. I lost so many things. I believe now my total was over 250K L$ worth of games I had a 2 vendors with 50 games each in them I also lost. So I lost close to 150 games on SL worth about 2500L$ each new. Tbhe easy fix is quit the returning of items like this. Make only 500 primes be sent back at a time.
this is what I got back from the LL support team: 8-15-08 Hi As you've probably guessed the problem is most likely related to this current bug: http://jira.secondlife.com/browse/SVC-1571 Unfortuantelty there is nothing we can do to force the item to rez until the bug is fixed. ************** 8-19-08 If all copies of an item disappear from you inventory as if someone removed them all that may be exactly what happened. There may have been a DMCA complaint or other issue which warranted their removal. As far as the items that were rezzed on the land and disappeared upon being returned, we don't have a way of recovering them. If they refused to rez or disappeared from inventory due to the bug mentioned previously the items are lost. Our best advice is it is better to take your objects back into inventory rather than allow the landowner to return them, especially if you have numerous scripted objects. The last option to recover the lost items is if you can convince the landowner to request a rollback of the island. This is something you will want to do sooner than later. There is only a finite amount of time a rollback is even possible and the longer it goes the less willing the landowner may be since all subsequent changes to his island (and any other renter's things) will be erased. We do have a team looking into it. The devs are aware of the bug regarding coalesced items not rezzing and are working on a fix. Even if the problem is fixed that doesn't necessarily mean we will be able to recover items previously lost to the bug. Support took 5 days to tell my to clear my cache. Then basically told me to deal with it. They will not help recover your assests that's rediculous.
This is a VERY SERIOUS issue. If our inventory problems aren't resolved very soon I think its time for a class action lawsuit against Linden Labs. I have lost so much the past month & not a single person at Linden Labs cares. I will be showing people my support tickets & show them how Linden Labs treats it PAYING customers.
I lost at least 40-50 games I paid 2500L$ each for & I get told nothing we can do about it. Something better be done for it or I'm taking legal actions. I paid REAL money into Second Life only to have my items vanish because of bugs they can't control. Nothing is safe on Second Life. Anything can vanish at anytime. Second Life servers are so unstable. Too many database errors. The same things breaking week in & week out. I've put too much REAL MONEY into Second Life to quit on it. It has potential. But no potential when the paying customers of Second Life get treated like their worth 2 pennies to Linden Labs. We shouldn't let Linden Labs get away with this. It is time we stand up & get our MONEY back that we have all lost in inventory. If your car goes missing in real life do you just sit there & get told nothing can be done about it? I got a question for you MR. CEO of Linden Labs... What would you do if your paychecks start gone missing & you get told there is nothing that can be done about it? The users of Second Life PAY YOUR paycheck. It will start to vanish unless you fix these bugs!!! The seriousness of this is greatly exaggerated. There are more serious inventory issues that need addressing.
Richez problems are more likely caused by come of the the many residents that he has swindled! I agree with Karen, there are several very pissed off people who are bragging about being able to "get" this character.
He swindles people and Linden Labs does nothing about it. Expect vigilante justice as a result! please, if you have a problem with BiGGDoGG, then keep it out of the JIRA Issue... this issue DOES effect more people then just him and DOES need to be fixed by LL, it IS a showstopper for exactly this reason. The JIRA's purpose is exactly that, to post bugs within second life and have them addressed by the developers. What the JIRA is NOT is a forum for you to air your grievances about a particular individual. Please keep the comments focused on the issue and not making attacks and threats on the people who commented on this thread, by doing so you are doing all of the others that this bug effects an injustice.
If you have a problem with me message me. Seems like an alot like my services I provide on SL. Just check my traffic. If people didn't like me I wouldn't have so many group members. Funny how Linden Labs does nothing to me. If I did something wrong they take actions. And Karen & Cingeth I will now report your messages here on JIRA as an abuse towards me. Linden Labs needs to take people like you off JIRA.
I have been told that some have lost all their items on a whole SIM because of this bug. We need more people voting on this issue. This issue affects every person on SL that has items rezzed. Linden Labs is not hearing us. There is a major security issue on Second Life dealing with inventory. Please pass this JIRA issue to anyone you know on Second Life. the benefits we may get form this harming bad people doesn't compensate for the harm this does to good people
(I'm not claiming I know who is good and who is bad, but from the amount of people affected by this, and my personal approximate estimative of the percentage of bad people in the total population, it seems likely to me that both good and bad people (whoever they might be) are getting affected by this) btw, does this affect just coalesced objects or if a single prim or link set has more than 1023 scripts in it the bug will also be triggered?
Clearly Richez is upset by this issue, but he is annoying a great many people by spamming every group he can to solicit support and making threats to anyone who shows him/her up!
Katsu you are quite correct, this does nothing to help the issue, but then I am not th eone sending out spam messages every half hour! If Richea was not trying to game the system then I wouldn't evne know about this problem! This also affects linked items, not just coalesced items.
Repro. 1. Create a default prim Each script in LSL is allocated 16KB of memory no matter how trivial, when you have 1024 scripts that is 16MB of memory being used from the pool for one object. I am guessing that a single rez of that many scripts is seen as a global attack by the simulator and disallowed. If it's by design that 16MB+ of scripts can't be rezzed at once, maybe this should be a feature request... "Allow a coalesced item to be opened like a folder" what if they're all mono scripts that use more memory? does the maximum amount of scripts in a single object that won't bork it gets reduced?
I changed the title a bit and added the repro for linksets (and also removed the part talking about games cause that might draw unwanted negative attention to this request for a fix from people who don't like those type of games, and that note about games doesn't add much to the description of the issue itself, I believe we're sent an email with the old version, so if anyone thinks that note should have remained, it wouldn't be necessary to write it again from scratch, it would be jsut a matter of copy/pasting that line)
karen palen again with personal attacks towards me. I simply posted a think to groups I'm a member of so others would be aware of this highly security risk we have of our inventory. If this issue does not bother you quit making comments here.
Linden Labs ONLY fixes this that the members vote on. If no one knows about this issue then it vote get votes. What I'm trying to do is make people aware of it so people will be concerned about what goes on with the bugs on SL. NO ONE should have items go missing while trying to rez them or go missing from inventory (unless its an item with DCMA concerns). How would you feel if you lost around 150-200K Lindens worth of stuff in 1 day?? I bet you would be pretty POed about this. Because this didn't happen to doesn't mean it won't in the future. This issue should be one of Linden Labs top 5 issues they are dealing with. We have put REAL money into the hands of Linden Labs only to have them rob of of our purchases. Please stand up & fight back to get what we paid for. We need to all work together & get Linden Labs looking at this issue more then they are. I bet if you ask people in your group or friends list I bet you will have a lot tell you they had inventory or items they tried to rez come up missing. And again I opened my SUPPORT TICKET #4051-5143970
and this is what I get from them. Linden Labs does not care about us losing items worth REAL MONEY!!!! They think their above REAL LIFE laws in this matter. REAL LIFE laws will always override any Linden Labs TOS for Second Life. Again NOTHING DONE about my lost items. Here is Linden Labs talking a year ago about loss inventory. http://blog.secondlife.com/2007/10/28/resident-reported-inventory-loss-survey-launched/ Why havent they fixed these bugs???? If you want to start a Class Action Lawsuit against Linden Labs please message me in world. This is outrageous on how Linden Labs can STEAL our inventory & nothing is done about it. Please I ask you to pass this link to anyone you know on Second Life. Show them how Linden Labs really treats us.... ------------------------------------------------------------- As was explained in the last response, the items are not recoverable. If you still wish to pursue legal action please address all future interaction regarding this matter through legal counsel to our legal department. We will not be able to discuss the matter with you further in support. Also please take careful note of Section 5 of the Terms of Service regarding "RELEASES, DISCLAIMERS OF WARRANTY, LIMITATION OF LIABILITY, AND INDEMNIFICATION" http://secondlife.com/corporate/tos.php Regards, Please go here to see how Linden Labs tells me they will not do anything to help me recover my lost items.
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DAMN - If they would have told me about that my items would be all here.... At least they recovered my item from the beta grid after it disappeared as trying to rezz it (As the sim crashed i was in) FIX THIS ISSUE !! (Or u wont have much to fix when ppl leave you for competitors...) Wated to give an update on this issue. A few days ago a friend told me to attend Jack Lindens meeting & give him some info on this issue. I attended my 1st meeting with him yesterday during his meeting hours. I asked Jack ws was being done about inventory loss & presented him this JIRA bug link. I stated I lost at least 150L$ worth og games last month & no one was doing anything for me. Jack asked for my support ticket # & I gave it to him.
After the meeting Jack Linden left & some of the people left there told me I was barking up the wrong tree this isn't Jack's dept. I told them I read about what Jack does online & he is in charge of many areas. I said Jack can pass my info to the proper person that can look at it. They told me Jack wont do that. I said I'm sure he would he's in charge of a lot of areas. Today I woke up & saw I had alot more lindens in my account. I had like 2000L$ when I went to bed last night. Today I had 27K L$ worth. I thought someone gave me a good donation, so I checked my transactions & found this today: 1092035144 Date: 2008-09-04 00:13:57 Gift Source: SYSTEM L$25,000 So I then thought Jack must have did something to help me out on this. Soi I checked my ticket about this issue that has been closed 3 times now to find this message: (9/4/08 12:14 AM PDT) Hello there, your ticket has been passed to me for review I am sorry to hear of the difficulties you've been having, please accept my apologies for any inconvenience you've been experiencing. In recognition of this and, as a gesture of our goodwill, I am sending you 25,000 L$ to your avatar account. With Best Wishes to you, SOMEONE LINDEN So I wrote this Linden person & told them thank you for looking more into this. I said 25KL$ is better then nothing but no where near the 150KL$ I lost. I said its nice finally nice someone took the time to look a little more into what I lost. I will be attending more Jack Linden meetings. I've been to a few Katt Linden meetings before in the past & her meetings seemed to not get anything done. I liked the way Jack handled things. People stated their problems & he asked for Support Ticket #'s to look into the info more later. If you have problems with some then I would try to attend a meeting of Jack Linden. He don't use the mic system like Katt does so you can go there & everyone can just talk about what they need to talk about. I will still give the pressure to Linden Labs to fix this issue. 25K$ won't make me 100% happy with my losses. I don't want to see others go though losing as much as I did. Please people vote on this issue & pass this info on to others. Linden Labs needs to fix this bug. It can hurt anyone on the grid & it hurts your business when you lose EVERYTHING because of the bug. This fix involves adding the ability for the region to be configured with looser anti-griefing controls. The settings are currently at the default values, the same as before. We'll tweak the settings a bit and see what looser values can allow rezzing coalesced objects but still block griefing attacks.
Simon i also think you should take preventative steps.. if you cant allow rezing an object with more then 1024 scripts.. then dont allow the simulator to return it that way
Glad to see progress
 Looking forward to getting my business back. Cold Splitter is right thats what I keep telling people. It would be like a auto manufacture knowing that if you drive your car 100 MPH it will break apart. But then keep selling the cars that go faster then 100 MPH but don't tell people about this issue & just leave it that way.
Its about time Linden Labs finially does something to try to fix this issue. This issue has a simple fix.. ONLY ALLOW 500 PRIMS AT ONCE For land returned items & for rezzed items. Do not allow people to pick up over 500 prims at once. Maybe move 500+ prims at once on land but not pick up more then that at one time. Big builds with prims use rezzers so if they need 1024+ prims their builds still work. I got told last night a guy picked up 20 of his Zyngo machines at once. Guess what I had to tell him.. YOUR SCREWED YOU LOST them.. Why allow something if you know it will break something else. Items should be returned back to you by how you rezzed them. If I rezzed 1 game machine at a time I expect them to be returned just like that. I tried to rez my coalesced Zyngo games I got returned in a sandbox to get them each apart. When I did that the stuff wouldnt rez & then they never went back into my inventory. Its time Linden Labs stop profiting off of our inventory losses. Each time we lose items from Linden Labs bugs more then likely we go rebuy the same type of things. People waste so much L$ buying the things over & over again because Linden Labs hasn't did nothing to fix this bug. btw, why not just throttle the rezzing of objects with that many scripts, somthing like N scripts per second, holding back the rezzing of individual prims till enough time has passed for the rezzing of the scripts in them
hm... I just thought of a possible attack involving this bug, I'm not sure if I missing somthing, does llGiveInventory allow objects by different owner to send scripts to each other? (I know they won't be running, but next time the thing is rezzed they would) if it is possible, then an attacker might be able to inutilize(sp?) people's objects by sending several scripts to it Simon, if the position of LL is to only "tweak" this problem without preventative measures to keep it from happening again, I would like to offer an alternative. While we still need adjustments to throttling and max prim rez limits, it might be a wonderful idea if LL set up a test sim with NO LIMITS.
I'm sure you all have places that you test server updates, test new technologies, physics, scripting methods etc. Why not have a sim that can do it all, including raise the limits on this issue. I don't care where I can re-rez my inventory so long as I can. Sure I would love to see an update that would allow me to do it anywhere, however, I understand there are security risks and measures affecting everyone in SL that you are trying to address in this possible fix. From my view, there have been several EXCELLENT suggestions on this issue that could be implemented without a sweeping change to the system. However, they only address future problems and not those of us who are already affected. Please do consider restricting sim owners, estate managers and even ourselves from sending back inventory in a manner that is potentially catastrophic. Put up a warning, return the items one at a a time, put them in folders or just flat out don't allow it! Please consider this idea of a test sim where we can rezz out our coalesced objects. It sounds as if the environment is controlled by you, you can put the settings as loose as you want. So why not do it and let us get our stuff back, then prevent it from happening again to others in what ever fashion you wish. This was the quick-fix that could be done to get it out quickly - the code change was done Tuesday and it should be appearing on the grid a few days later.
We've talked internally about creating a sandbox with much higher limits, but that's in the hands of the ops and support folks - I'm not sure of their plans. I think they're waiting to see what happens. I have a task to re-visit the object return code and lower the number of objects returned together (and I'm sure someone will find a reason that that's bad Thanks for looking into this issue Simon. Maybe like 500-750 limits & not the 1024+. Who cares if you get more things back just as long as what you get back come back & is able to rez. Losing 1600 prims at once worth 150KL$ isnt too fun. I'm sure most people would plain out quit SL & never look back to it. Sure there's gonna be bugs but this bug has been reported months ago before most of even responded about it.
My land items return was around Late July early Aug. See if you guys would have looked into this issue more back on FEB. when it was 1st brought up i'm sure I would have my items still today. Just because something don't have so many votes shouldn't mean the bug is not SERIOUS or CRITICAL. I've tried to do my part passing around this JIRA link to others in groups to please come here read what can happen & to vote for it so we get it fixed. It should take 6 months to fix a major problem like this. It should have been fixed yesterday. Once people are in world they don't want to go look at some website. They will finially look into it when its too late and they lost all their items. This bug she be squashed before the end of SEPT. It should have been warned to the users of Second Life there is a critical FLAW on land returns. This way people would have been more careful about this issue. Please people get more people voting on this issue till its RESOLVED.... we all know how long it takes Linden Labs to fix this. We might still be talking about this bug 2 years from now. I hope not I hope its fixed ASAP.... To say against lowing the number of prims/objects in one return, while it would make those with Zyngo machines happy there are FAR more people who build in sandboxes. Where the current limits would return their house in one conglomerate giving into the gambling pressure group to lower these limits will disadvantage many more people.
If you can judge the conglomeration on number of scripts alone, not taking prims into it then you can keep both this lobby group and normal people happy. Shibari Twine I got have some questions for you.... How many peopole that have went to build n a sand box has lost over 150,000L$ in one day??? I bet ZERO.. When you build in a sandbox you know there are timers on returned items. You are ENCOURAGED to save your work when you make changes on builds. Gambling is illegal in Second Life. Why are you calling Zyngo machines gambling objects?
It doesnt matter what people's items where losing your inventory is something Linden Labs on this issue has know for over 7 months now. People that build in sandboxes I'm sure can rebuild what they just made. I can't rebuild all those zyngo machines I lost. I can't snap my fingers make Linden appear in my account to go buy new ones. People like you aren't helping the situation we have here. I have nothing against builders. I build things no where nice as most of the great builders in Second Life. But when you lost everything you had on your land that was your income you had coming for SL ins't too fun. Would you like waking up one day & seeing your Linden Balance NEGATIVE 150,000L$. Think of the hard work you would need to do to replace all that money you just lost. JIRA is for us to report bugs & to get others to vote so Linden Labs fixes these bugs. Coming on here And trying to make this bug report seem its only to fix gaming machines & make people that use them for income on SL sound like crap. Just remember the gaming ban last summer. It ruined SL for a long long time. If everyone lost their zyngo machines right now & all games they had... I'm pretty sure SL would be gone. Gaming is one of the biggest things that LINDENS transactions flow through SL. Doesn't matter who this bug fix helps or makes happy as long as people aren't losing their items anymore. And Shibari Twine why didn't you VOTE for this issue??? If your so concerned about it at the least you could have voted for it so it helps get it fixed. Maybe next time you log onto SL your have some inventory loss of all your items then maybe just maybe you will come here & vote for this issue.... please stop bringing up zyngo or whatever, that just draws the focus of the dicussion away from the important stuff
I agree that it should be based on script count instead of prim count and I agree that the argument about houses in sandboxes is flawed, if someone cares about what they're doing in a sandbox, save more often or go look for places (sandbox or otherwise) with a bigger auto-return (or both), or if for some reason they need/want to continue on that sandbox, figure out a way to convince the managers to increase the auto-return time to a more house builders compatible time or whatever like I said before, I think it would probably be better if the rezzing was throtled instead of splitting the agglomerated objects/capping the amount of stuff in an agglomerate "I can't rebuild all those zyngo machines I lost."
And Simon has said the issue is fixed and will be in the next version. Why are you still defending your illegal gaming. You will get your Zyngo machine back, be able to rez them, pick them up one by one then after you put them in your new casino have people AR them again. "Gaming is one of the biggest things that LINDENS transactions flow through SL." And it's against TOS. however that is outside the scope of Jira. The problem is stated as fixed and will be rolled out soon. the legal status of things like zyngo isn't what this bug report is about, if you guys want to discuss that, i think it would probably be better if you opened a thread o the forum or somthing (if you do please send me the link, I'm curious about if there is a legal and acceptable loophole for things like this or not, but I would ratter if you didn't gave me that reply thru this jira entry)
I noticed this was slotted as a fix that was being rolled into the 1.24.5 however I still cannot rez these objects I also see that the servers are being rolled back to 1.24 does this mean the fix is being removed as well?
Simon is this a symptom of the fix for SEC-4? (DEV-18400)
well , 4 days ago i saw with my own eyes what's the bug is all about :/
6 parts returned to me , 4 parts are not a problem to rezz but 2 parts are , i have them in my inventory but they don't rezz , i even don't get any message when i try to rezz :/ luckly 1 part of the 4 that did rezz again was good for 50 K and the other 3 parts for 30 K ... BUT the 2 parts i still can't rezz are for some 100 K EACH so that means still 200 K is lost in this bug from me ! Some1 told that the word Zyngo isn't important , well could be but in my case i am talking about zyngo's so ... i had 90 zyngo's and today i have 30 back of them so 60 still flying in the dark with this bug :/ well i don't want to whine about this but just fix it asap please ! Just goes to show Linden Labs isn't working hard enough to fix this issue. SIMON stated on Sept 11, 2008 they had a "QUICK-FIX" for this issue... Yeah right not a thing has been done to fix it. Again another person loses things of REAL MONEY VALUE that Linden Labs will again profit from if this guy turns around goes buys all new games.
I think its time the FEDS start looking into this issue of Linden Labs stealing money out of our pockets!!! That is VIRTUAL THEFT they are doing to us. There is a FIX they can do for it. Turn the setting off for that to stop happening. But then Linden Labs profits would drop because people we not have to go re-buy the same item over & over again each time they lost it. "That is VIRTUAL THEFT they are doing to us."
be careful with the use of the word "virtual" many people seem to think it means "not real/not important" :\ ofcourse they can do something about it easly ... i know alot from computers , building , tuning , hardware , software , servers , gaming etc ... not many surprises for me at the moment from those things but this bug i laugh about it when they say they can't do anything about it or when they say we are working on it ... k i can understand that there are bugs , hey they are everywhere :/ BUT what i can't understand is that the Lindens can't give our stuff back , even when it's not lost .. also i can understand that there are things that get lost , hey memory's are not perfect ... but i didn't lose my stuff , nope i still have it but can't rezz it ; also i can understand that you can't rezz ( because of the bug ) on most or all sims because of the settings the Lindens made , BUT they made them so my opinion is that they can help people ( till the bug is fixed ) with setting 1 sim right for people who have this problem to get their stuff back ... piece of cake for them to do that ! k i understand they can't do that for every1 that losing a shoe or had but there are people who's talking about 50K-200K !
what can i do ? waiting till the bug is fixed brings my stuff not back , waiting till the Lindens find a easy solution to rezz our stuff back , hmmm i don't think so because if they want to than they already did ... so it's game over or bying the stuff back again :/ these days i think about what i gone do but 1 way or another this is a big expensive joke , my opinion ... ( damn now i did whine :/ ) The problem is obviously not a technical challenge; it could and should have been fixed within a week of identification. Based on a host of other pressing issues that haven't been resolved, there appears to be a serious bug in the management chain.
I just see that a fix is pending for the
Does that mean SL is still working against this and doesnt care about people loosing their objects? Is it tolerated that we loose this much "virtual" stuff worth "REAL money"? What about the quick fix Simon posted about? WHAT? WHEN?? "What about the restriction to return not more than 500 prims?"
correct me if I'm wrong, but from what I understood the issue is script count, not prim count, so the amount of prims shouldn't matter Support now has a way to unpack coalesced objects for you.
Please file a support ticket specifying the exact name and the folder(s) containing your object. Note that we can only unpack coalesced objects which exist in your inventory. OMG this is the best news i read this week
and i read alot :/K i did send a ticket back with the asked info ... I reopened my last ticket and to be sure i made a new 1 to lol I let you all know if miracles still exist !!! OMG
THX CG Linden !!!
My problem is fixed , i have all my stuff back again ( 150k ) !!! What i can tell to the people who watching this issue , well there are 2 kind of problems , 1 you lose your stuff from inventory and than i can understand the Lindens company that they can't do anything about it because like i told before memory's are not perfect , so sorry for those people who have their stuff lost . CG Linden made it true that now all my stuff is well sorted back in a folder and i can rezz it all again , even the most smalest thing like poseballs lol i have back again Again thx CG Linden and every1 who did help me with this !!! i didn't have faith in it to be straight but hey , i was wrong Cheers to all and see ye soon ! Hmmm... i wrote a new ticket about an hour after CG Linden wrote here.
They told me before douglas107 wrote here: So that we may better serve you, we ask that you keep all communication about an issue on the same ticket. Please don't create a new ticket when a ticket already exists for an issue. You may reopen a ticket at anytime, even if it had been closed. Tickets may be reopened from My Support History. what i did (the asked me to delete it already in the past)... I am still waiting for a restore :/ I hope for a good ending to you Darkmoon ... to be straight i hope for all people who's having a problem with this issue but what to do when you have a problem like i had :
1st : be sure you still have your coalesced objects in your inventory Woooooooow , Ty very much CG Linden !!!!!!!!!!!!! The problem Fixed :=) have all my objects back again !!!!
There needs to be some kind of announcement about this one. I've had this happen twice in the last 4 days, and had no idea that there was an issue, even AFTER talking to support about it. Apparently they didn't know either.
The first time I picked up 20+ hair styles and my inventory refused to give them back. After half an hour of talking to support, relogging, clearing cache, changing regions, trying to rez them on OTHER regions, finally tech support got involved and unpacked the items. Not knowing it was a problem, I picked up vendors again this morning and same thing happened. They're stuck in my inventory. Of course at a time that tech support is not around and I'm only able to get them back via a rollback of my region. This is a show-stopper for people trying to run a business. ESPECIALLY when there's been no announcement. If I'd known this was a problem, obviously I wouldn't have done it a second time. I have little faith in support when I've had a ticket open for a similar problem (my inventory not showing up repeatedly) for almost two months now. Waiting on support to unpack our things isn't really a viable solution. This thing has been bugging me since more then a year when I lost all my gamemachines and disco setup worth more then 150 US.
Nothing seems to have been done to resolve this issue, my games getting older and worthless. Large group of objects got returned from my land at once, it created 1 large group that can't be rezzed no more. The issue was resolved 6 months ago...... Look about 8 posts up file a support ticket stating you need your coalesed object unpacked with the exact file name and folder its in and they will unpack it for you.
in fact, this isssue has NOT been completely resolved... i still have a building that can not be rezzed because there are more than 1024 scripts in the linked objects...
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Bug
Reopened
Normal
Rezzing objects with 1024+ scripted prims fails
