[#SVC-1066] Page not available error (XML-error) in the new search

2. Second Life Service - SVC

Page not available error (XML-error) in the new search

Created: 13/Dec/07 01:13 AM Updated: 16/Sep/08 09:23 PM

Component/s:

Affects Version/s:

None

Fix Version/s:

None

File Attachments:

hiba_001.bmp (900 kB)
2.

hiba_002.bmp (900 kB)

Environment:

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CPU: Intel Core 2 Series Processor (1800 MHz)
Memory: 4094 MB
OS Version: Microsoft Windows Vista (Build 6000)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7600 GS/PCI/SSE2
OpenGL Version: 2.1.1
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)
Packets Lost: 1489/139541 (1.1%)

Issue Links:

Relates

This issue Relates to:

~~MISC-889~~ ESCORT ISLAND search result from "all" tab shows unable to access due to privacy settings. Owners verify setting are correct and are losing business due to unavailable access by consumers.

SVC-1011 Meta-issue: New search

This issue is related to by:

~~VWR-5164~~ Page Not Available

~~VWR-7436~~ Picks found in search give "privacy issues prevent this being displayed" in search if you try to click though

~~VWR-3498~~ New Search returning Page Not Available error for all places and regions

Description

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I used the new search in the latest Windlight viewer (Second Life 1.18.5 (75173)).

I tried to find my own parcel, so I searched for "PBC" the name of my skin store.

The search found 11 results, my parcel was the first. I clicked on it, only to find a "PAGE NOT AVAILABLE" sign. I checked other parcells in the region Gorgon, none worked. Trying to see the details of the region itself doesn't work either.

I also tried the one of the RC viewers, similar results, although there's a different error messsage this time - it's an XML error.

About a week ago it definitely worked, so it has to be something new. It's an important issue, cause people using the new search can't teleport to the parcells in that region, only if they use different search methods too. (The old search works perfectly.)

It affects several regions, not only Gorgon.

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Pelthar Beaton added a comment - 13/Dec/07 04:32 AM

As I found out lately, the reason for the "page not available" error was that the "Show place in search" box in the "About land" menu got unchecked for every parcel in some regions, although it appears still checked.

The problem can be solved by unchecking and then rechecking the box, so it's not a critical issue.

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Henri Boa added a comment - 16/Mar/08 01:03 PM

We have the same problem with the UUID 4a1b5035-e6bf-3b28-0f49-1c6818f25f6a which should show "Deutsches Eck".
Inworld Search shows "This item's privacy settings prevent us from showing you any further details about it" what is just wrong. - The web-search with http://world.secondlife.com/place/4a1b5035-e6bf-3b28-0f49-1c6818f25f6a shows a totally different error-message. Here it is "The specified key does not exist. Key: place/4a1b5035-e6bf-3b28-0f49-1c6818f25f6a".

The trick by Pelthar Beaton did NOT solve the problem for us.