Gigs Taggart - 28/Mar/07 03:23 PM Isn't the group charter enough?

Brenda Archer - 23/Apr/07 10:23 AM The group charter is not enough. The amount of space available there is tiny. There are things that need to be communicated with joiners, but not with the general public. I see this as a non-critical but highly desirable feature. The lack of an obvious official set of guidelines for group purpose and etiquette has caused no end of IMs to me and even some miscommunication and hard feelings among the members. I have a website I direct new members to read, but I have learned most people will not look up a resource from off world. Thank you Honey for posting this. --Brenda Archer

Simon Nolan - 11/May/07 05:34 PM Since this and MISC-69 (Attach notecard to group charter) accomplish essentially the same thing, if that feature request is implemented is this one unneeded?

Jacek Antonelli - 15/Jun/07 11:58 AM Linking this one "relates to" MISC-69. MISC-69 would be great for "Here's everything you need to know about this group before joining"-type notecards, intended for the public (as well as being potentially useful for members, too). This issue (MISC-72) would be great for "Here's some secret members-only information and your member's badge"-type notecards. So, two slightly different use cases, and both seem valid to me.

Brenda Archer - 15/Jun/07 12:23 PM Jacek, that would be totally groovy.

Prokofy Neva - 03/Jan/08 11:39 PM I spent a lot of time pushing notecards, so I've realized something very important to consider about this now: with the new safety anti-griefing measure inserted a few months ago that asks you if you want to accept a notecard, 90 percent of newbies automatically reject notecards pushed at them. Even if you first contact them in IM and tell them you are answering their questions with a notecard, they see that strange clunky blue screen drop down on them, and they instinctively press no, fearing that it will take their money or animate their avatar in embarassing ways they can't stop. This is a very widespread fear because there is constant panic-mongering about money object thefts and unstoppable animations in all the social groups. Therefore, having a group push cards isn't viable. I manually push cards to people after I have chatted for a while and explained to them that they need to accept the card coming to them and pay attention to it. Much of the desire for automating things like numerous groups, functions, banning, etc. comes frmo the wish to manage huge tracts of land as automatically as possible and to have as little customer service as possible. I don't think that's a good thing. I think a little human contact upon orientation of a new customer is essential. If it's a rentals group, the help card is in the rental box or FAQs. If you don't want to tie notices to land, you push notices once every 30 days or more frequently. Another thing that happens is that most people do not join the group when asked to do so, they can't figure it out, it lags, they miss it, they mess up. That's why I leave the groups open and tell them they must join themselves and explain search/groups -- that way they learn and have the freedom to come and go themselves. Charters on groups can say "for more information visit our center at X Y Z."

JetZep Zabelin - 07/Feb/08 01:51 AM - edited Instead of a notecard, new users could automatically receive a specified notice (such as a 'Notice 4 New Members'). See http://jira.secondlife.com/browse/MISC-66 about notice retention.

jen shikami - 02/Mar/08 05:14 PM Not every group is set up for (or scaled for) such personal one-on-one support, even though it's ideal for certain types of groups and groups that can handle it. So, I think it's nice to have the option of doing this for groups. Those who prefer manually talking people in, can of course continue doing that.