[#MISC-3066] Pervasive, existing and worsening issues need to be addressed!!!!! LAG SINCE UPGRADE and NO GROUP CHAT!!!

4. Second Life Misc Issues - MISC

Pervasive, existing and worsening issues need to be addressed!!!!! LAG SINCE UPGRADE and NO GROUP CHAT!!!

Created: 08/Jul/09 11:36 AM Updated: 08/Jul/09 02:38 PM

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Second Life 1.23.4 (123908) Jun 11 2009 15:16:56 (Second Life Release)
Release Notes

Built with MSVC version 1400

You are at 143969.1, 290491.6, 23.8 in Magika Land located at sim2601.agni.lindenlab.com (216.82.18.98:13000)
Second Life Server 1.26.4.120562
Release Notes

CPU: AMD (Unknown model) (2188 MHz)
Memory: 2047 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: Radeon X1300/X1550 Series
Windows Graphics Driver Version: 6.14.0010.6822
OpenGL Version: 2.1.7659 Release

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Duplicate

This issue duplicates:

SVC-1509 Error message when starting and posting to a group IM session

Description

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Since the upgrade lag has been unacceptable. Avatars can't move, rez time is - well I have been waiting about 30 minutes for the store I'm standing in currently. Is this fun?????

Now group chats are down? I really enjoyed Midnight Mania but that's been gone - FOR TWO DAYS!?!?!?!?!

So we can't move, nothing rezzes and now we can't talk to each other. WTF are we supposed to DO in here, again?

HELLO??? IS THIS THING ON????? IS SOMEONE RUNNING THIS SHOW??????

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Ellla McMahon added a comment - 08/Jul/09 11:42 AM

Phoenix, for Group Chat issues please see issue SVC-1509 and add your comments and vote.

Also A status update on group chat and Second Life Grid Status - Group Chat Issues

Re performance issues please see these articles in Knowledge Base How can I improve performance ? and How do I check for packet loss (network lag)? Please also see this article for suggestions for Turning off WindLight rendering

Make sure you have the latest drivers for your video card.
ATI have recently released 6/15/2009 Catalyst 9.6 OpenGL Version: 2.1.8673

If you're using wireless networking, you should try troubleshooting with a direct wired connection; we allow, but do not support the use of wireless network connections.

This article will show you how to get detailed information about the performance of your computer and the Second Life world Statistics Bar Guide

If this is still an issue please Submit a Ticket with Support for a response tailored to your individual situation see JIRA Home page Please attach your TraceRoute to the Support Ticket.

Thank you : )

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Phoenix Gerhadsen added a comment - 08/Jul/09 01:39 PM

The link given for the Statistics Bar Guide is incorrect and leads to a blank main page - this says it is redirected from the Statistics Bar Guide page but that too is blank. Please correct and re-send.

The lag problem is pervasive not just for me, but for EVERYBODY. I am active in the burlesque groups and we have had to reschedule entire performances due to the lag issues. If these and the chat issues are not addressed and resolved ASAP what is the point of logging in????

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Ellla McMahon added a comment - 08/Jul/09 02:38 PM

My apologies Phoenix, the correct link for the Statistics Bar Guide is http://wiki.secondlife.com/w/index.php?title=Statistics_Bar_Guide&oldid=207113

For a Region Performance Improvement Guide please see http://wiki.secondlife.com/wiki/Region_Performance_Improvement_Guide

For a further technical, time-sensitive help and advice, including specific Region issues, please Submit a Ticket with Support at http://secondlife.com/support/ see JIRA Home page

Thank you : )