[#MISC-3014] iPhoto Upload - Second Life Issues

4. Second Life Misc Issues - MISC

iPhoto Upload

Created: 25/Jun/09 11:58 AM Updated: 22/Jul/09 05:15 AM

Component/s:

None

Affects Version/s:

None

Fix Version/s:

None

Time Tracking:

Not Specified

Environment:

SL 1.23.4, using iMac

Issue Links:

Relates

This issue Relates to:

VWR-7786 Crash upon Texture Upload

~~VWR-8176~~ Client quits when user attempts to upload an incorrect filetype, instead of reporting the error to the user for cancel

This issue is related to by:

VWR-14800 Viewer Crash on Mac OS when uploading any images

Description

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i am trying unsuccessfully to upload images from iPhoto into SecondLife. When i select File, Upload, then browse for the image in iPhoto, i get booted out of SL. I have tried this with a number of images now, each time with the same result

Is there any compatibility issues with iPhoto? Or are the images too big..they are only 1.2mb!

Many thanks

All

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Ellla McMahon added a comment - 25/Jun/09 01:51 PM

Nomis, please add some further information to this issue see JIRA issue posting guidelines - To submit a bug

5. Describe the computer environment in which the problem occurred. Copy & Paste all your computer environment, Help > About Second Life, including the Viewer you are using and the Region(s) where you have this issue.

Please attach a copy of an image you are trying to upload Attaching the screenshot to an issue and confirm the file type Supported file types for upload

If you are crashing when you try and upload, before you restart Second Life, please attach your latest SecondLife log and CrashReport to this issue. This Knowledge Base article will tell you Where do I find my Second Life diagnostic logs?

For technical, time-sensitive and/or Region/Account specific issues please Submit a Ticket with Support as per JIRA Home page They will be able to give you help and advice.

Thank you : )

Resolving re JIRA issue posting guidelines Please reopen [left sidebar] with further comment if you still have this issue.

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Nomis Frostbite added a comment - 26/Jun/09 01:10 AM

Hi, i've figured out the issue....i need to export the image from iPhoto to Documents in PNG format. i can then upload it from Documents

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Glenn Rotaru added a comment - 07/Jul/09 09:17 AM

The viewer crashes as soon you attempt to upload a fileformat thats not recognized by the viewer/server

. I had this a few times when I accidently saved a photoshop-file (PSD) but with the extension PNG. The viewer will show the document bu as soon you click it to confirm the viewer imedeatly crashes. I dont know if happens also on other systems than Mac, but a repro can be made easily.

Make a (multi-layered) file in Photoshop (any version)
Save this file as Photoshop fileformat but give it a name "test.png"
Upload to Second Life

Result:
Viewer will crash directly, even before previewing the image (probably the previewer will make the client crash)

Expected:
A dialog that says "this fileformat could not be recognized" OR a 'gray' file in the file-dialog so only .PNG and .TGA files are showing selectable

The times the client crashed for me, it was 100% of the times about a wrong fileformat ('hidden' in a proper name)