[#MISC-2937] Group isn't allowing chat

4. Second Life Misc Issues - MISC

Group isn't allowing chat

Created: 12/Jun/09 05:11 AM Updated: 12/Jun/09 05:28 AM

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Component/s:

Miscellaneous

Affects Version/s:

None

Fix Version/s:

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Duplicate

This issue duplicates:

SVC-1509 Error message when starting and posting to a group IM session

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I have created a group: Kingdom of Amber chat, and it is generally impossible to use it for chatting as messages get lost constantly.

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Ellla McMahon added a comment - 12/Jun/09 05:27 AM

Angel, thank you for reporting this. Please see issue SVC-1509 and add your comments and vote.

Alexa Linden added a comment - 08/Jun/09 02:36 PM
Group chat failures are a complex problem. There are many possible ways chat can fail. Here's how you can help fix the problem.

As a first step, please collect a list of all error messages you see when using group chat. Copy the errors exactly as you see them, and put them on a page located below: https://wiki.secondlife.com/w/index.php?title=Group_Chat_Failure_Messages

Create the page if you're the first one with information.

Don't worry about adding lots of details. This should be a short list without repeats or lots of extra notes.

Give everyone a few days to add their errors, since different resis often experience different problems.

Once we're sure we have a list, we can create a survey to collect more information. We'll ask about the computers, internet connections, time of day, and other factors common to these errors. If we're lucky, we can help the dev teams better understand what's failing.

Thank you : )