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Issue Details (XML | Word | Printable)

Key: MISC-1748
Type: Bug Bug
Status: Resolved Resolved
Resolution: Needs More Info
Priority: Normal Normal
Assignee: Unassigned
Reporter: Robertzz Dreadlow
Votes: 0
Watchers: 0
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4. Second Life Misc Issues - MISC

Members online show as "Offline" in IM and show as "not online" in friends list

Created: 23/Oct/08 06:18 PM   Updated: 30/Oct/08 12:27 PM
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Component/s: None
Affects Version/s: None
Fix Version/s: None

Environment:
Second Life 1.21.6 (99587) Oct 14 2008 17:42:25 (Second Life Release)
Release Notes

You are at 192192.9, 311074.3, 22.2 in Junkyard Blues located at sim3346.agni.lindenlab.com (216.82.21.81:13001)
Second Life Server 1.24.9.98659
Release Notes

CPU: Intel Core 2 Series Processor (2400 MHz)
Memory: 3070 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTX/PCI/SSE2
OpenGL Version: 2.1.0

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.19035 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 731/126067 (0.6%)
Issue Links:
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 Description  « Hide
Ctrl/shft/F => Online friends show as offline even when they are online

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Ellla McMahon added a comment - 23/Oct/08 06:43 PM
Robertzz, this is related to issues SVC-85 Friends list inworld intermittently doesn't show online friends/Not Updating & VWR-1241 IM's not going to people who are ONLINE.

Please see this comment on SVC-85

Soft Linden - 05/Aug/08 04:26 PM - edited
Those of you still seeing this, would you please post with:

1) your OS,
2) what brand and model DSL modem/cablemodem modem you're using,
3) which ISP (internet provider) you use,
4) what viewer version you're using,
5) how frequently this happens (every time, frequently, occasionally, just once)

If you aren't comfortable posting this publicly, please write a brief note to support asking them to attach the information to this JIRA.

Getting some aggregate data would really help diagnose this, since we can't see the problem from the server end.

Thank you : )
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