[#MISC-1532] Missing Inventory purchas from 9/06/08

4. Second Life Misc Issues - MISC

Missing Inventory purchas from 9/06/08

Created: 09/Sep/08 03:28 PM Updated: 10/Dec/08 02:28 AM

Component/s:

Miscellaneous

Affects Version/s:

None

Fix Version/s:

None

Time Tracking:

Not Specified

Environment:

K&K Island, Katheryn Llewellyn Inventory see missing items below and location of purchase and time details.

Issue Links:

Relates

This issue Relates to:

~~MISC-571~~ Items not delivered after buying: customers pay for an item but don't receive it.

Description

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7 1096423280
Date: 2008-09-06 14:19:59
Object Sale
Description: Swimming Flexy Prim Butterflyfish - mod/copy(boxed)
Region: Chiron
Destination: Shimada Yoshikawa
L$399 L$964
8 1096423115
Date: 2008-09-06 14:19:52
Object Sale
Description: Swimming Flexy Prim Angelfish - mod/copy(boxed)
Region: Chiron
Destination: Shimada Yoshikawa
L$399 L$1,363

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Alexa Linden added a comment - 09/Sep/08 03:33 PM

For Items that are not delivered, please create a notecard with your name and all transaction information and drop it on the content creator. Please allow them a few days to respond - some are not inworld every day.

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meni kaiousei added a comment - 10/Dec/08 02:27 AM - edited

Hello Katheryn,

Your report on this Public Issue Tracker will not restore your inventory items. Please follow the suggestions on:
http://wiki.secondlife.com/wiki/Inventory_Recovery_Steps

You can also contact the creator/seller of the items, and ask for a re-delivery. If that is not an option,
contact support at: http://secondlife.com/support/

If you are a basic member:
Choose the "Submit a Ticket" option
At the bottom of "Tickets for Basic and Guest Accounts", click the "Click here to submit a ticket" link
Use a ticket type of "Special Questions - Basic account or Guest Login" / "There was an item in my inventory window, but it isn't working or is missing"

If you are a premium member, you should have more options on the support page, including
Submit a ticket ("Technical Issue" / "I've logged in, but there is a problem" / "Inventory")
Live chat
Telephone numbers for support