(reference: see http://blog.secondlife.com/2008/04/11/protecting-your-copyrighted-content/, posts #17 and #88)

Linden Lab says:

"If you believe that a Resident has used CopyBot (or a similar application) to make infringing copies of your content, please file an abuse report and provide as much information as you can to support your claim."

However, there seems to be a filter in the Abuse Report feature which _specifically_ scans for words such as 'CopyBot' and auto-rejects the Abuse Report. The person attempting to submit the Abuse Report is met with the following popup (screenshot attached):

"Dear Resident,

Reports about copyright infringement can only be submitted as described in http://secondlife.com/corporate/dmca.php.

Reports concerning copyright infringement will automatically be discarded if they are submitted through the 'Abuse Report' feature. If your report does not relate to copyright infringement, you may close this window and finish submitting your report.

Thank you,

Linden Lab"

We are told to 'Abuse Report Infringing Use of CopyBot', yet it is quite obvious that policy-as-expressed-in-code is specifically set up to disallow the very reporting we're being asked to perform.

LauraP Linden's response:

"Thanks for pointing this out. We will change this auto-response text. Claims that another Resident is using CopyBot to make infringing copies _should_ be submitted as abuse reports. Claims requesting removal of certain infringing content should be submitted through the DMCA process. I hope this explanation helps."

This pJIRA is a marker to ensure that the issue is a) seen by LL devs, and b) not lost. Please "change this autoresponse text" (actually, it should be removed altogether) as soon as possible. Thanks :)